Job description
Overview and Responsibilities:
Saint Mary's University is looking to hire a Front Desk Receptionist. This is a position with responsibilities rotating between the front desk of the Minneapolis campus and admission processing. Hours for the position are 8:00 am to 4:30 pm Monday through Friday.
Receptionist
Special Activities
Essential Skills and Functions:
Apply online at https://hive.smumn.edu/about/offices/human-resources/employment-opportunities and please include a cover letter, resume, and contact information for three professional references.
Saint Mary’s University of Minnesota believes inclusion and human dignity contributes to a robust academic and work environment and is critical to achieving the University's mission in an increasingly diverse society. Individuals with expertise and diverse skills from underrepresented groups are especially encouraged to apply. Saint Mary’s University of Minnesota is an equal opportunity/affirmative action employer. The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution.
Saint Mary’s offers a comprehensive benefit package including health, dental, vision, life and disability insurance, flexible spending, retirement pension plan, and both undergraduate and graduate tuition remission plans.
All offers of employment are contingent upon the successful completion of a criminal background check.
Saint Mary's University is looking to hire a Front Desk Receptionist. This is a position with responsibilities rotating between the front desk of the Minneapolis campus and admission processing. Hours for the position are 8:00 am to 4:30 pm Monday through Friday.
Receptionist
- Serve as the face of the university, providing friendly service.
- Greet students and staff as they enter La Salle Hall.
- Respond to visitor information requests.
- Answer, respond, and/or transfer phone calls.
- Monitor reception email and some admission email as assigned.
- Deliver incoming mail to appropriate boxes in mailroom.
- Manage packages, pick-up drawer, and lost and found drawers.
- Use Google and Office Suite products to keep organized and for processing.
- Maintain the reception area, keeping it clean and free of clutter.
- Contact security and maintenance by radio for urgent matters.
Admissions Processing
- Receive and scan documents, note receipt, and monitor application files.
- Create new admission folders for processing.
- Generate inquiry and acceptance packets for applicants and accepted students.
- File and maintain physical transcripts.
- Employ CRM System to move applications through review stages.
- Monitor various reports to proactively correct data.
Special Activities
- Assist and contribute to special admission projects.
- Assist the Admission Coordinator and/or Manager of Admission Operations.
- Perform other duties, as assigned.
Essential Skills and Functions:
- A commitment to excellent customer service.
- Being highly organized and detail-oriented is essential to this position.
- Problem-solving and interpersonal communication skills.
- Develops and maintains good working relationships and communications at all levels of the organization.
- Observes safety guidelines and follows safety procedures established by the university.
- Self-motivated with the ability to work effectively alone and within a team environment.
- Bachelor’s degree preferred.
- Front desk experience preferred.
- CRM experience preferred, Salesforce.
- May consider other acceptable equivalent combinations of training and experience.
Apply online at https://hive.smumn.edu/about/offices/human-resources/employment-opportunities and please include a cover letter, resume, and contact information for three professional references.
Saint Mary’s University of Minnesota believes inclusion and human dignity contributes to a robust academic and work environment and is critical to achieving the University's mission in an increasingly diverse society. Individuals with expertise and diverse skills from underrepresented groups are especially encouraged to apply. Saint Mary’s University of Minnesota is an equal opportunity/affirmative action employer. The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution.
Saint Mary’s offers a comprehensive benefit package including health, dental, vision, life and disability insurance, flexible spending, retirement pension plan, and both undergraduate and graduate tuition remission plans.
All offers of employment are contingent upon the successful completion of a criminal background check.
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