About Swingtech Consulting, Inc.

Swingtech Consulting, Inc. provides technology, management, administrative consulting services for the federal, state and local government. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly-executed solutions.

Swingtech Consulting, Inc. is rapidly growing, and we are always looking for intelligent and motivated people to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us. We are currently seeking a ServiceNow Architect to support our customer.

Position Overview :

The ServiceNow Architect will work closely with our Technology & Innovation Architect and Analyst to develop and enhance ServiceNow capabilities. They will be responsible for UI, Workflow and Application development activities, facilitating rollouts of new applications, enhancements and new modules. The role will implement ServiceNow customizations including, but not limited to: Client Scripts, UI policies, UI Actions, Script Includes, Business Rules, workflow administration, report setup, and data imports.

Responsibilities:

• Extensive knowledge of developing the ServiceNow platform
• Experience working or developing in any one of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5.
• Excellent understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool.
• Knowledge of how to assess the performance of a ServiceNow environment, how to diagnose performance problems, and best practices for improving performance.
• Strong communication skills, both written and verbal
• Work with business users to identify and refine business requirements and workflows
• Ability to translate business requirements into technical formats
• Experience of implementing data loads into ServiceNow
• Experience of implementing inbound and outbound API integrations with ServiceNow
• Experience implementing reports and dashboards
• Ability to write JavaScript code that is easy to read, follows standards with extensibility and reuse in mind
• Ability to write AngularJS widgets for the Service Portal
• Develop clear and concise technical and process documentation, making use of the knowledgebase module within ServiceNow.
• Ensure adherence to all ITIL processes
• Identify, train and communicate best practices related to ServiceNow development and usage to customers and employees

Requirements:

• Bachelor’s degree in computer science or equivalent
• Minimum of 3+ years ServiceNow platform (required)
• 5+ years working in an IT Service environment supporting proprietary applications
• Experience implementing systems using the Agile/Scrum methodology
• ServiceNow Developer / Administration Certification
• Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)
• Experience in working a large-scale development work on ServiceNow
• Experience developing apps using ServiceNow Platform
• ITIL V3 or 2011 Certification
• Experience with New York release and above
• Candidate should have excellent verbal and written communication skills and able to multi-task in a fast paced, high volume environment

Clearance:

• Must have a Secret clearance

Company Offerings:

We offer competitive salaries and a comprehensive benefits package which includes:

• 15 PTO Days
• 11 Paid Holidays
• Medical, Dental, and Vision Insurance with 50% Employee Premium Support
• Short Term and Long-Term Disability Coverage with 100% Premium Support
• 401k Program with Swingtech Matching 100% of up to 4% of Salary
• $1500 Annual Training Budget
• Eligibility for an Annual Bonus
• Referral Bonus
• Flexible Work Arrangements

Equal Opportunity Employer Minority/Female/Veterans/Disabled

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