• Interact with others in a manner that is professional and inspires open communication.
• Help create and maintain a respectful workplace culture and champions equity and inclusion.
• Participate in citywide training designed to strengthen competencies in areas such as collaboration, communication, leadership, decision-making and problem solving.
• Provide exceptional customer service to Plymouth residents, business owners, vendors and visitors.
• Demonstrate a full understanding of - and respect for - the diversity of the community, co-workers, and supervisors, including individuals with disabilities or individuals whose first language may not be English.

General Recreation Programming

• Propose, design and implement new programs, initiatives and events.
• Supervise assigned programs and events.
• Evaluate program and event effectiveness and service quality to ensure outcomes are met.
• Implement program modifications to enhance the service and/or ensure quality experiences.
• Work cooperatively with department staff, city staff, schools and other agencies to establish innovative joint partnerships, creative recreation programs and entrepreneurial services.
• Coordinate and schedule programs and activities with other city departments, divisions, facilities and/or community organizations.
• Purchase, distribute, inventory and maintain recreation program supplies and equipment.
• Plan and coordinate assigned special events.
• Work collaboratively with the Volunteer Coordinator to maximize opportunities and to ensure the success of volunteer experiences.
• Make presentations to - and periodically receive input from - the City Council and the Parks and Recreation Advisory Commission on programs and events.

Administrative

• Prepare professional reports, statistical information, and presentations as needed.
• Prepare and present staff orientation, training and evaluation materials.
• Work collaboratively with community businesses, organizations, schools, and groups to secure event sponsorships and/or donations.
• Recruit, hire and supervise temporary staff.
• Prepare, negotiate and track appropriate contractual agreements and documentation.

• Develop, negotiate and implement individual program budgets.
• Monitor monthly budget reports and make necessary adjustments to meet program goals.
• Maintain necessary records, statistics and reports to track and document budget status.
• Identify and evaluate program/product vendors and obtains bids, quotes and proposals.

• Attend scheduled meetings and provide input/assistance for department initiatives, tasks and projects.
• Monitor and respond to playfield or program site facility complaints.
• Keep the maintenance division fully aware of any special needs, services or requests that will ensure effective and efficient operations of parks and recreation programs.
• Act as a city representative or liaison to community organization and/or associations.

Marketing/Communication

• Initiate, generate, edit and distribute marketing pieces.
• Prepare correspondence, letters and presentations.
• Represent City of Plymouth and the department in a professional and positive manner through public speaking engagements and correspondence.

• Bachelor’s degree in Parks, Recreation and Leisure studies, Education, Aging Studies or related field
• Four years of progressive experience supervising and managing recreational staff, programs, events, budgets, facilities, and services
• Two years of experience in budget preparation and management
• Strong written and oral communication skills
• Demonstrated skill and proficiency with technology and computer experience (e.g., Microsoft Outlook, Microsoft Office Suite, Finance and Recreation software).
• Must possess a valid driver’s license and a good driving record
• Due to the nature of the position and events, nights and weekends will be required.

• Two years of experience creating, supervising and staffing active adult programming, groups and events.
• Ability to lead teams of employees in a planning process, followed by implementation.
• Ability to handle multiple priorities and demands for programs and facilities.
• Ability to respond to both our internal and external customers in a courteous and professional manner.
• Demonstrates the ability to apply creative, innovative and effective solutions.
• Demonstrates considerable ability to effectively interact and build relationships with the public, staff and other agencies in a tactful and courteous manner.
• Skilled in applying judgment and discretion in addressing issues, problems and concerns raised by the public, program participants, contractors, collaborating organizations and staff.
• Organizational knowledge of public parks and recreation procedures, policies and city code.