Job Title: Medical Assistant

Company: Southern California Food Allergy Institute

Location: Vista, CA

Hours: Full Time; Non-Exempt; M-F 7:45AM-5PM (Onsite)

Salary: $22-$24/hr

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Who We Are:

Founded in 2015, the Southern California Food Allergy Institute (SCFAI) is a cutting-edge research and clinical care center revolutionizing food allergy treatment among the pediatric population. Our Tolerance Induction Program™ is the first of its kind, bringing patients to the point where they can eat whatever they want, whenever they want, without having to worry about any kind of reaction. The success of SCFAI is built on years of development involving proprietary biomarkers, data analytics and modeling systems which allow unique patient specific therapy to be deployed in the clinic setting and at home safely.

Why SCFAI?

The Southern California Food Allergy Institute is home to many innovative thinkers, problem solvers, and passionate leaders. The work we do is truly life-changing for our patients and their families; each member of our team will experience how their role supports our mission! SCFAI provides a challenging and rewarding environment where employees’ talents are leveraged, ideas are encouraged and growth is always inspired.

SCFAI currently employs over 170 employees! Our diverse team includes roles such as: Physicians in the specialties of Pediatrics, Pulmonary, Allergy, Emergency Medicine, and Immunology, as well as Nurse Practitioners and Physicians Assistants, and a PhD level research team. In the food allergy world, the growth of SCFAI is unique in reflecting the effectiveness of its treatment approach and the supportive environment fostered by its team of professionals.

Who Are We Looking For?

We are looking for a dynamic, empathetic and flexible Medical Assistant that will enjoy working in a pediatric clinic. They must be able to work in a fast paced, dynamic work environment.

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Benefits:

• Health Insurance
• Vision Insurance
• Dental Insurance
• PTO Days
• Paid Holidays
• 401K Plan (matched)
• Professional Development
• Paid Training
• Company Sponsored Events
• Competitive Rates
• Paid Family Leave
• Growth Opportunities

Essential Functions:

• Ability to understand and assist two or more providers with clinical care.
• Coordinate consult/referral, hospital/ER, community resource follow-up/tracking process for the practice.
• Serves as an advocate for patients and utilizes appropriate resources.
• Works collaboratively with provider(s) and other staff to ensure the delivery of quality care to patients to ensure best patient outcome.
• Pre-visit planning workflow to ensure care completion prior to visit whenever possible.
• Review after visit summary with patients whenever appropriate.
• Involving the patients in activities to improve their health (patient engagement).
• Educating the patient about self-management tasks they can undertake to gain greater control of their health status.
• Manage many aspects of the patient’s care: referrals to specialists, hospitalizations, ER visits, ancillary testing, specialty medications and other outside services.
• Responsible for being available to provide telephone advice per protocol, handle urgent calls and emergent calls.
• Assess barriers when a patient has not met treatment goals, is not following a treatment plan of care, or has not kept important appointments.
• Serve as a liaison for out of state patients.

Qualifications:

• Certified Medical Assistant in the State of California required.
• High School Diploma or equivalent required.
• 1-2 years Medical Assistant experience required.
• Experience in Allergy/Immunology and Pediatrics preferred.
• Applicable procedure training (PFT, ENO, etc.).
• MS Office Suite preferred.
• EMR experience preferred.
• Customer service experience required.
• Team mentality and positive working attitude.
• Strong verbal/written communication skills.

FAI provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. FAI is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.