Job description
The HIM Associate is responsible for various health information management duties and tasks on a rotational basis, including sorting batch faxes, scanning, faxing, tasking physicians, indexing documents into the patient's electronic medical records, processing mail and several other clerical duties for the department.
Must function independently and have flexibility, personal integrity and the ability to work effectively with patients, staff members and support agencies.
Must function independently and have flexibility, personal integrity and the ability to work effectively with patients, staff members and support agencies.
- Demonstrates good judgment in escalating difficult situations and people to Management personnel.
- Preps and scans using super scanner.
- Looks up and verifies patient record in EMR by using patient name, DOB and if necessary SS# and/or patient address and/or phone number.
- Scans individual documents or sorts batch faxes into correct patient charts (including Radiology, Labs, GI and Patient's Resume).
- Accountable for efficiency and productivity of scanning, indexing and any process change. In addition, for quality of work and contributes to team efforts.
- Monitors the quality of work, performs regular audits and reports issues to the supervisor.
- Tasks documents to physicians as appropriate and forwards records if requested.
- Adheres to turn around time for scanning (24-48 business hours) for non-priorities. Priorities are handled immediately.
- Prints, copies, verifies fax numbers and faxes reports to physicians and other healthcare providers via "right fax" or paperport or via external fax machine.
- Receives and distributes incoming mail, processes outgoing mail, certified, and/or express mail.
- Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members.
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