Consultant

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity

As a OpenText Implementation Consultant, you will manage teams that deploy lab and radiology orders systems into the EMR systems for our hospital, lab, and radiology partners. You will coordinate the efforts of IT professionals and clinical staff to define the right solution, to guide and assist implementations, manage process and schedules, and provide technical assistance for all projects as well as training and support. This position requires excellent project management skills, good verbal and written communication skills, and a teamwork frame of mind. You will be part of a team with a focused mission to:

• Enhance the physician’s ability to provide patient care through EMR interoperability
• Enhance our hospital and lab partners’ outreach services to the practices they serve through exceptional integration to the practice’s EMR workflow

You Are Great At

• As the Implementation Consultant you will be responsible for defining project scope, creating maintaining project plans driving projects to completion.
• You will monitor and drive the day-to-day operational aspects of your projects. This includes managing the scope of each project, delegating tasks and ensuring your team hits their milestones to achieve successful and timely implementations of the EMR-Link solution.
• Proactively identify project risks, analyze solutions, and take decisive action to resolve issues
• Maintain appropriate project documentation and communicate project status to management team
• Run strategic and project focused meetings
• As an integration and workflow specialist you will be the EMR and EMR-Link technical expert who guides and educates your team as you move through the implementation process
• Work with the Implementation team and the lab/radiology team to continually improve the implementation process in order to ensure the highest customer satisfaction. These improvements can occur in documentation, tools, training, etc.

What It Takes

• Proven successes leading Healthcare IT programs
• Working knowledge of the laboratory and or radiology clinical operations
• Project management experience leading the day-to-day operations
• 5 or more years’ experience using or implementing Centricity EMR or other EMRs
• Working knowledge of HL7 and Interface implementations
• Well grounded in computer, network, and internet technologies
• Excellent verbal and written communication skills. Ability to communicate complex issues in a clear concise manner. Able to write customer-facing documentation.
• Ability to work from home; you must be extremely disciplined and able to work well remotely.
• Experience and focus on delivering quality solutions to customers
• Must be legally authorized to work in the U.S. without work sponsorship

Desired

• Software development process skills
• Experience developing Centricity EMR Encounter Forms
• PMI or other Project Management certification
• BA, BS or equivalent

While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.