Job description

Job Title: Banquet Server

Pay Rate: $2.17 per hour

Pay Rate: Pay Rate: $15-32 per hour inclusive of hourly pay rate + service charge*

• $15-32+ per hour based on $2.17per hour base wage + service charge commission paid per shift; historically, this position averages service charge commission earnings of $13-30 per hour. Service charges are commissions and will fluctuate based on events and time of year.

Summary: Responsible for function set-up and breakdown, serves food and beverages, fulfills guest requests, exceeds guest’s expectations.

Essential Duties and Responsibilities include the following (Other duties may be assigned)

• Set up and breakdown tables and chairs.
• Ensure tables are neatly and appropriately set per event specification.
• Serve food and beverages.
• Knowledgeable of food and beverage menu item ingredients and dietary/allergen ingredients, able to answer guests’ questions regarding the menu.
• Maintain cleanliness and organization of service stations, function space, guest tables, and storage spaces.
• Respond to guests' needs and assist fellow staff members as needed.
• Clear, Clean and reset tables as needed.
• Serve and clear courses from appropriate position in line with fine dining, 5-star standards.
• Remain present and available in the function space, accessible to guests to perform additional duties upon request.
• Function as a productive, energetic member within a team, in a fast-paced environment.
• Receive and follow through on requests and instructions from various sources, such as Captains, Chefs, Management, and Clients.
• Maintains professional appearance and good personal hygiene.
• Attend all mandatory hotel and department trainings and meetings.
• Maintain knowledge of, abide by, and enforce Colorado State Liquor Laws.
• Follow all safety and security policies, reports any suspicious activities, and Lost and Found items to maintain a safe workplace.
• Follow all procedures to properly use, store and transport equipment in a safe manner to ensure equipment is not damaged.
• Read, understand BEOs, and follow assignments based on the information noted on the BEOs.
• Utilize InfoGenesis POS Software to create, post and present checks to guests.

Candidate Qualifications Should also include the following

• Candidates must possess a strong sense of urgency.
• Candidates should have a passion for hospitality and serving guests.
• Candidates should be innovative thinkers geared towards solving challenges and finding solutions.
• Candidates should enjoy creating memorable guest experiences.
• Candidate should be able to articulate thoughts clearly and use proper English.
• Must be knowledgeable of or willing to learn and embrace 5 star, 5 diamond standards.
• Candidates with luxury hotel or fine dining experience preferred.
• Candidate should work well with others and be able to work effectively across cultures, understand how to work with people from different backgrounds, countries.
• Candidate must have reliable transportation to ensure reporting to work on time.
• Candidate must be available to work Holidays and all pre-determined, high volume, blackout dates set by the Banquet Administration and Management team.

Click HERE for Benefit Information!

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
High school diploma or general education degree (GED); and/or one year minimum related experience and/or training; or equivalent combination of education and experience.

Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates and Licenses:
Current tips certification or completion of tips certification provided by the Broadmoor upon hiring.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision and Distance vision.

Why Choose The Broadmoor?

The Broadmoor Culture is one of family and community, dedicated to providing genuine, unforgettable experiences for our guests and each other.

• Opportunity for growth and development at the longest running Five-Star, Five-Diamond resort in the world.
• Expansive benefits, including Health & Dental (Individual/Family), 401k/Roth IRA, Paid Time Off, Laundered Uniforms, Ongoing Training, Complimentary Meals in our Employee Café, Educational Opportunities/Tuition Reimbursement, and more.
• Work with and learn from our diverse team of world-class professionals.
• Take your next step toward rapid career growth and promotional opportunity within The Broadmoor Family!

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