Under the direction of the Accounts Receivable Systems Administrator this position is responsible for providing operational and technical support to end users of all accounts receivable system modules. Position duties include monitoring routine system operations, assisting with the implementation of new functionality including testing, preparation of ad hoc reports, and development of process documentation. The Accounts Receivable Systems Specialist must maintain an in-depth knowledge of all accounts receivable systems modules.

Assist in the maintenance of the Banner accounts receivable modules and all 3rd party interfaces ensuring that the institution follows federal, state, and institutional requirements.

Assist with system enhancement requests including information gathering and implementation of technical solutions.

Recommend, develop and monitor reports to ensure internal control and to maintain system integrity.

Troubleshoot operational issues to assist with the appropriate plan for resolution.

Work with Information Technology and Business Intelligence to coordinate development of ad-hoc reports.

Assist in the development and delivery of end-user training material and procedure documentation for accounts receivable system modules.

Serve as backup for the transmission of tax offset files.

Complete monthly Accounts Receivable to Finance reconciliation and reconcile the suspense account.

Recommend and develop knowledge base information to be used by call center staff.

Validate tuition and fee assessment rules.

Manage consumable fee updates.

Manage 1098T setup, testing, and file creation/transmission.

Create Positive Pay files.

Serve as a backup to Accounts Receivable Systems Administrator.

Assist with implementation of Workday Student.

Monitor and respond to all Certification and Assessment Scheduling Self-Service (CASS) AR tickets.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Accounts Receivable Systems Administrator
SUPERVISION GIVEN: None

A Bachelor’s degree is required.

Two or more years of work experience with relevance to the job responsibilities described.

Strong analytical, planning, organization, interpersonal and oral and written communication skills also required.

Must be detail oriented and possess intermediate to advanced knowledge with Microsoft Office applications.

Experience with Ellucian’s Banner systems and/or Workday is desired.

Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Experience in a student accounts receivable or higher education setting and delivering end user training is highly desirable.

$65,000 - $70,000 annualized

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