Job description

Programs Assistant – Part-Time, Historic Columbia

Built upon the pillars of preservation, education, and advocacy, Historic Columbia (HC) is a local non-profit organization that preserves places and shares complex stories from the past that connect us in the present and inspire our future.

Historic Columbia is looking for Weekend Staff to assist with tours, gift shop operations, and other customer service responsibilities.

RESPONSIBILITIES:

Tour Presentations: Learn four house tours and relate information professionally. Manage the flow of tours in a timely manner. Collect demographic information by using the Altru point-of-sale system.

Safety and Security: Be familiar with safety procedures. Know where alarm panels, first aid kits, and fire extinguishers are located. Open houses and grounds at the beginning of the day and secure and alarm them accurately at the end of the day. Maintain security of collections pieces by following established rules while giving tours. Exhibit good management techniques for guiding the visitors through the house museums.

Museum Shop: Become knowledgeable of merchandise and sales promotions. Use Altru software with proficiency to sell merchandise and tour tickets. Help keep the shop tidy by sweeping and emptying trash if needed.

Additional Responsibilities: Sell memberships by informing visitors of the benefits of membership with Historic Columbia and of upcoming programming. Exhibit good customer service skills. Accurately prepare the day’s deposit and prepare the till for the next day.

Other duties as assigned.

Adhere to Historic Columbia Ethics and Human Resources policies.

ORGANIZATIONAL BENEFITS:

We work hard to embrace diversity and inclusion and encourage everyone at Historic Columbia to bring their authentic selves to work every day. We offer a variety of growth and professional development opportunities, a welcoming environment, and family-friendly benefits for our team members.

Job Details: $15 an hour ($12.50 an hour during training) / approximately 12 hours a month / onsite in Columbia, SC

QUALIFICATIONS:

• Good interpersonal skills.
• Public speaking experience preferred.
• Must be able to work as a team with fellow weekend staff members.

Historic Columbia is an Equal Opportunity Employer and maintains compliance with all federal, state, and local laws.

Please provide a cover letter and resume with three references, at least one of which should be a past supervisor. The posting will remain open until the successful candidate is found.

Job Type: Part-time

Pay: $15.00 per hour

Schedule:

• Weekends only

Application Question(s):

• Do you have experience with public speaking? If so, explain.
• Do you have customer service experience?
• Are you willing to work on Saturdays and Sundays?

Work Location: One location

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