While this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. RTI Surgical, Inc., reserves the right to revise the job or require that other or different tasks are performed when circumstances warrant (i.e., emergencies, changes in personnel or staffing, workload, or technical developments).

• We are accountable to each other by trusting each other’s judgement and hold each other responsible for results.
• We find joy by striving to create a working environment that people enjoy.
• We fully engage by focusing our hearts and minds on our customers, patients, and each other.
• We adapt to change by working collaboratively to be flexible to the changing needs of our business.

• Obtain, review, and compile electronic medical and donor records for the Medical Director.
• Apply knowledge of applicable domestic and international regulations, standards, and departmental procedures to determine medical eligibility of donor records.
• Use critical thinking skills to problem solve donor criteria and chart related issues.
• Accurately disposition donors in an electronic system for release into processing, rejection, or Medical Director request for additional information.
• Develop and maintain effective working relationships with recovery agencies and other entities providing donor records to facilitate timely submission of accurate and complete required records.
• Act as departmental liaison to both internal and external customers to provide requested donor related information and/or resolve issues as requested.
• Support company and departmental quality and business objectives and initiatives.
• Provide information to develop and monitor quality and business metrics as requested.

CORE COMPETENCIES:

• Requires exceptional attention to detail and accuracy while reviewing large amounts of data.
• Must be able to work independently with minimal supervision and possess the ability to work under a variety of changing conditions and stressful, urgent need conditions
• Must be able to quickly review and process large amounts of information
• Must have exceptional interpersonal, organizational, verbal and written communication skills
• Must have ability to efficiently navigate software and other IT systems
• Must be able to maintain confidentiality

EDUCATION/EXPERIENCE REQUIRED:

• AA degree with 1 year of OPO or processor chart review experience
• Quality Assurance, regulatory affairs or other related experience with a tissue, medical device or drug company preferred
• AATB CTBS certification preferred
• Knowledge of medical terminology preferred
• Knowledge of FDA regulations and AATB standards preferred
• Experience with Microsoft Office Suite required