Job description

Job details

Salary: From $19/hr

Location: West Warwick, RI

Job Type: Full Time

About FHR

Fellowship Health Resources, Inc. (FHR) fosters hope and recovery. We provide behavioral health services to improve the quality of life for individuals living with mental illness and addictions. FHR serves over 7,000 individuals across 6 states through a person-centered approach. The cornerstone of our success is FHR’s deep and longstanding commitment to the principles of recovery and the inclusion of peers in the recovery process.

FHR has developed, trains in and utilizes the PRISMMODEL approach which is: Person-centered, Respectful, Individualized, Strength-based and Mission-driven.

Visit our website to learn more about our programs, job opportunities, and view a video about what it's like to be a part of the FHR team: www.fhr.net/join-our-team

About the Job

The Senior Case Manager is responsible for monitoring a client caseload that is assigned to them. This includes coordinating care for clients, assisting in maintaining medical appointments, connecting clients to resources and treatment planning. This position is also responsible for providing guidance and support to assigned Case Managers.

Responsibilities

• Ensure service delivery is performed according to the organization’s mission, policies and procedures and service philosophy.
• Ensure compliance with all licensing and state mandated regulations
• Provide referrals for services to clients as indicated
• Ensure all necessary reports and documentation are completed in a timely manner (e.g. Treatment Plans, Progress Notes, DLAs, PHQ9P, Pre-Crisis Plans, and OEIs ).
• Assist ACT Team Lead as needed.
• Coordinate and maintain designated caseload.
• Communicate and meet with ACT Team members maintain and assess needs of clients.
• Act as Interim Supervisor when ACT Team Lead is not in the office. Demonstrate ethical practices in management of staff, resources and services provided.
• Assist Case Managers with cases as needed; Train staff as needed.
• Perform other duties as assigned by the Supervisor or Management.
• Demonstrates cultural competencies in interactions with clients, co-workers and customers.
• Completes special projects as assigned within designated time frames.
• Attend various meetings, including treatment team meetings, as well as meetings with referral agencies as needed.
• Transport clients to various appointments (e.g. medical, dental, probation, attorney, etc.).

Qualifications

• Bachelor's Degree in Human Service field, such as Social Work, Psychology, Rehabilitative Counseling, or closely related discipline is required.
• Computer literacy including past experience with computerized health record systems is desired.
• Satisfactory driving record and valid driver’s license
• BCI required.
• Strong verbal and written communication skills
• Ability to appropriately handle confidential information
• Ability to set appropriate boundaries with clients
• Ability to work flexible hours

Why You Should Join FHR

We are committed as an organization to creating the best workplace experience for our employees and ensuring those that care for our clients are cared for. FHR offers a generous benefits package to all employees starting 30 days from the date of hire including health insurance through Aetna as well as free to low cost dental and vision coverage to employees and their dependents. Employees can also participate in a 403(b) program with a discretionary match contribution from FHR. We encourage excellence in the workplace with our “Making A Difference” employee recognition program which offers bonus compensation for those who go above and beyond in the workplace. FHR invests in its employees through a generous Tuition Reimbursement Program as well as a Master’s degree incentive available to all employees working 30 or more hours weekly.

EEO Statement

FHR is committed to hiring a diverse and qualified team. We will not consider any characteristic or category protected by state of federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, parental status, or genetic information.

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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