Job description

National and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

Responsibilities:

• Use company approved sales and service techniques when determining customer needs.
• Offer optional products to meet customer wants and needs.
• Prepare all rental and return documents accurately and completely.
• Qualify each customer using our company rental requirement guidelines.
• Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
• Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
• Ensure that the return date and time on the rental agreement is accurate.
• Review all charges at the time of vehicle return.
• Prepare the Rental Agreement Folder with all required information.
• Answer the phones to assist customers in a friendly, helpful and prompt manner.
• Assist customers by effectively resolving all customer service issues.
• Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Equal Opportunity Employer/Disability/Veterans

Qualifications:

• Must be at least 18 years old.
• High School Diploma or G.E.D. required.
• Preferred minimum of 2 years of commission or incentive based sales experience
• Must have a valid driver's license.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Pay based on experience and/or work location.'
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Work Location:

• Multiple locations

Work Remotely

• No

Job Type: Full-time

Pay: From $9.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

License/Certification:

• GUAM Chauffeur's License (Preferred)
• GUAM Driver's License (Preferred)

Work Location: One location

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