REGULATORY BOARD ADMINISTRATIVE ASSISTANT 1 - 03162023-44165
Job description
Job Information
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HEALTH, HEALTH RELATED BOARDS DIVISION, DAVIDSON COUNTY
This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Minimum Qualifications
Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to three years of full-time work in one or a combination of the following: management, administrative support to management, or clerical experience.
Substitution of College Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a month-for-month basis to a maximum of three years (e.g., 45 quarter hours may substitute for one year of the required experience).
OR
Experience equivalent to one year as a Licensing Technician with the State of Tennessee.
Other Requirements
Job Overview
Work Activities
- Makes a recommendation to accept or reject the application in accordance with pertinent laws, rules, and regulations, and forwards recommendation to supervisor for approval.
- Reviews licensure/application, permits, and certifications for status, completeness, accuracy, and eligibility requirements based on policy, procedures and law.
- Evaluates licensing certificates, registration, or other statements of authority for completeness, accuracy, and eligibility requirements.
- Ensures mandates and pronouncements are implemented as assigned.
- May make determinations on requests for reciprocity and renewal, per policy, procedures and law.
- Matches payments made to cashier’s office with appropriate licensee’s record.
- May process expenditure reports.
- Enters and/or revises data from multiple sources into data base.
- May post or make adjustments to payments on licensee’s record in computer.
- Maintains and processes license payment records and accounts for fees to include refunds and returned checks.
- Maintains license payment records.
- Coordinates the collection and preparation of reports.
- May prepare reports for submission to the board.
- May prepare leave and attendance requests and timesheets.
- Responds to applicant inquiries about licenses.
- Provides information to other states or professional organizations surveying for information such as number of licensees or the cost of a license.
- Supplies requested information, records, or reports.
- May handle complaints and explain policies, procedures, and laws to applicants, members of the public, board and commission members, operating departments, and other entities.
- May notify applicants of passing or failing examination scores.
- Examines the status of the case from established computer databases.
- Schedules requisite competency examinations.
- Notifies applicant of date, time, and place of examination or interviews.
- Prepares the meeting facility.
- May coordinate meetings for pertinent boards and commissions.
- Discusses critical deviations from standard policies and procedures with a supervisor.
- Relates findings to appropriate personnel (e.g., supervisor, director, or attorney) of the status of the case.
- Collects expenditure reports.
- Discusses issues concerning the preparation of reports with supervisor.
- May instruct peers and subordinates on the performance job duties.
- May ensure that administrative staff collects and prepares leave requests and timesheets, weekly reports, and inspection sheets.
- May collect reports from inspectors, investigators, and auditors.
- May monitor or review the status of case investigations of individuals practicing pertinent occupations and professions.
- May monitor applicants during the examination.
- May issue licenses, certificates, registration, or other statements of authority to practice in an occupation or profession.
- May order equipment and supplies.
Competencies (KSA'S)
- Integrity and Trust
- Time Management
- Listening
- Written Communications
- Customer Focus
- Dealing with Ambiguity
- Functional/Technical Competencies
- Informing
- Technical Learning
- Action Oriented
- Knowledge of Customer Service Principles
- Knowledge of Administrative and Clerical Procedures
- Knowledge of Grammar and Spelling
- Knowledge of Basic Mathematics
- Reading Comprehension Skills
- Basic Computer Skills
- Problem Solving Skills
- Writing Skills
- Oral Expression Ability
- Oral Comprehension Ability
- Ability to Comprehend New Information
- Ability to Instruct
- Multi-Tasking Ability
- Deductive Reasoning Ability
- Ability to Work in a Team Environment
- Social Perceptiveness Ability
Tools and Equipment Used
- Computer
- Copier
- Printer
- Fax Machine
- Scanner
- Calculator
- Tablet
- Laptop
- Phones
learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.