Recreation Division Manager

Full Time
Greeley, CO
Posted
Job description

2022 Salary Range: $94,630.47 - $131,945.70 annually

2023 Salary Range: $100,000 - $140,000 annually

*The above salary range will be in effect as of January 1, 2023*

Job Summary:

This position reports to the Director of Culture, Parks, and Recreation and is an integral team leader responsible for the effective operation of the Recreation Division. The Superintendent is a member and key leader within the leadership team of the Department. Oversight includes the direct supervision of full-time Recreation Managers. This Division includes the operation and programming of five (5) indoor recreation facilities, four (4) outdoor aquatics facilities, facilities services, adaptive/inclusive recreation, and sports programming.

Experience, Knowledge, Skills:

  • Bachelor’s degree gained through a four-year college/university academic program or specialized technical training of equivalent length.
  • 7-10 years related experience in a supervisory and/or management level in a related field or equivalent combination of education and experience.
  • Working knowledge of general marketing and facility operations practices and procedures 
  • Comprehensive knowledge of recreation and fitness practices, trends and issues involving youth/teens, and recreation facility management.
  • Knowledge and experience in administrative practices and procedures related to the planning, budgeting, scheduling, and coordinating of recreational programs, and the efficient operation of facilities and equipment.
  • Ability to apply general public recreation principles, interpret trends and needs within the community, ascertain rule enforcement of general athletic programs, apply professional standards to programs and facilities, and develop and enforce risk management methods for public and staff.
  • Ability to make commitments and decisions which are significant to the organization, involve multiple disciplines, and have long-term internal and external effects. 
  • Ability to apply various principles on an ongoing basis including rule and policy development and interpretation, customer service methodology, cash handling processes, budget interpretation and adjustments, and maintenance priorities with available resources.
  • Ability to create well-written reports and memorandums, e-mail communications, and other documentation using proper grammar, punctuation, and spelling. Must also be a positive and effective communicator and have exceptional public speaking skills.
  • Preferred Certified Parks and Recreation Professional (CPRP) or Certified Parks and Recreation Executive (CPRE), certified CPR/First Aid. 
  • General working knowledge in operations and maintenance practices used for ice rink, swim pools, HVAC systems, custodial systems; athletic turf, sports fields, and an understanding of game/tournament scheduling.
  • Microsoft Office Suite including MS Word, Excel spreadsheets, and Outlook; specialized knowledge of RecTrac software (program registration and facility use).

Essential Functions:

  • Exercise managerial and administrative oversight of the Recreation Division by developing a comprehensive program and developing goals, objectives, policies and priorities, short and long-term capital, financial planning, daily operations, and staffing plans.
  • Develop, implement and monitor standard operating procedures and systems necessary for the smooth operation of the Recreation Division’s programs and facilities including risk management and emergency response plans, staff manuals, facility rules and regulations, memorandums of understanding, user agreements and all necessary forms are in place for each facility/program area and are updated on an annual basis.
  • Responsible for developing, monitoring, and reporting a variety of performance measures, ensuring the timely entry of current data.
  • Oversight of a broad range of recreation functions including recreation center operations, aquatics operations, ice management, sports/athletics and active adult programming, adaptive/inclusive recreation, facility management principles, and capital planning.
  • Demonstrate excellent oral and written communication and presentation skills. Effectively communicates with individual citizens, advisory boards, and community groups to resolve issues and create an atmosphere of excellence in customer service.
  • Maintain cooperative and efficient relationships with other Divisions within Culture, Parks and Recreation and other Departments/Divisions within the City. Collaborative in approach with others across the organization and committed to excellence in the promotion of City services, policies and projects to citizens, community organizations, businesses, and the media. Works to ensure programs and facilities are responsive to community needs and interests. 
  • Establishes ongoing partnership with Weld School District 6 to promote highly engaging and successful programs and collaborative efforts.
  • Work collaboratively with the Communications and Engagement Department to develop a communications plan for the Recreation Division. Regularly review GreeleyRec.com website and ensure content is accurate and up to date.
  • Conducts regular meetings with staff regarding overall direction, professional development, goal setting, employee expectations and a continuous growth mindset.
  • Support the use of technology within the Division and ensure staff are proficient in using various systems software including Vermont Systems/RecTrac, Microsoft 365, Sign-up Genius, Cost Recovery Software, Connect 2 Concepts, Oracle, Word Press Editing, When 2 work, Survey Monkey, UMB, Aquatics Filtration, backwash system, pool chemical testing and Team Sidelines.
  • Oversees work with subordinate staff to develop assessment planning and establishing expectations for administration of surveys and focus groups to gauge participant satisfaction levels, gather constructive feedback and acquire ideas for facility and program improvements.
  • Work with Recreation managers to develop and monitor budget for entire division and utilize Cost Recovery Policy in developing fees/charges and prioritization of operations/programs. 
  • Other duties as assigned.
  • Organize and delegate assignments to team members.
  • Hiring, training, motivating and coaching employees.
  • Evaluate employee performance and goal setting.
  • Hold employees accountable for assigned task and goals.
  • Provide timely and constructive feedback and training opportunities.
  • Provide training opportunities with a focus on employee development.
  • Resolve conflicts and complaints.
  • Analyzing information and processes and develop more effective or efficient processes.
  • Establishing and achieving business and financial objectives.
  • Ensure compliance with safety procedures.

Work Environment and Physical Requirements:

Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal.

  • Ability to travel to various facilities and meeting locations throughout the community on a daily basis.
  • Communication skills enough to hear and convey information to/from the public via telephone and in person.
  • Operate standard office equipment requiring continuous or repetitive hand/arm movements.
  • Vision enough to interpret computer screens and documents to assist the public and complete work assignments; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Manual dexterity enough to accurately input, retrieve and verify work assignments; employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms.
  • Duties may occasionally require light to moderate physical effort that includes stooping, kneeling, crouching, crawling; frequent standing or walking; frequently lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds; maintaining arms and hands in the same position for repetitive tasks and frequently working with light objects and light hand tools. 
  • Extensive work is performed on a computer with repetitive data entry; work is primarily performed at a desk.
  • Frequent contact with the public through a variety of methods including in-person, email, and telephone, sometimes facing adverse or confrontational situations with internal/external customers.

Safe to minimal hazards that are typically found in general office environment where there is rarely little or no exposure to injury or accident

  • Employee is subject to driving City vehicle in all weather conditions.
  • Employee may be asked to drive personal vehicle for business purposes.  
  • Employee is subject to working alone, with groups, and/or attends meetings.
  • Employee may be required to conduct business in alternate locations within City buildings or field sites, sometimes in formal settings, mainly office environment with occasional exposure to swim pool environments and chemicals, outdoor settings in various weather conditions.
  • Employee may be required to work extended hours in the evening, holidays, or weekends.
  • Employee may have frequent interruptions and be required to manage competing priorities with inflexible deadlines.
  • Frequent contact with the public-in person, via email/telephone, sometimes facing adverse or confrontational situations with internal/external customers.
  • Environment is safe to having minimal hazards that are typically found in a general office environment where there is rarely little or no exposure to injury or accident.  

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE .

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