Exciting opportunity to work for one of the premier retail partners for Polestar. Galpin Motors is looking for a Polestar Specialist to join our team located in the heart of beautiful North Hills, CA.

We are proud to welcome Polestar to our Galpin family of vehicles. Be on the cutting edge of electricity car technology and embrace Polestar’s innovative retail and service model. This is a great opportunity to work with an industry leader and join the Galpin Family of Dealerships! Creating an excellent customer experience is a top priority. We are looking for people who are enthusiastic, honest, hard working, and committed to great customer service.

Company Overview:

Galpin Motors has been family-owned and operated since 1946, and is known for being a pioneer and innovator in the Automotive Industry. All Galpin Dealerships are ranked #1 in California and/or top 10 nationally. This success could not be achieved without a dedicated group of over 950 employees, many of whom have been with Galpin for over 20 years! Galpin is the most recognized dealership in the country and is credited with many Industry firsts, including the first ever in-dealership restaurant as well as Starbucks and Coffee Bean and Tea Leaf cafes. Owned and operated by Bert and Jane Boeckmann and their son, Beau Boeckmann, Galpin is a true partner within the community and is deeply supportive and involved with many local schools, charities, and community initiatives. From the moment you enter any area of Galpin Motors, we want you to feel welcome, comfortable, and part of the Galpin family!

Some of What You’ll do:

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  Immerse yourself in customer experience and guide prospective customers through the online purchasing process

• Use your expertise in customer service to meet the needs of new and existing customers

• Follow up with leads and from all touch points including: online portal and CRM System

• Maintain accurate customer information during every contact

• Make proactive outbound calls, emails, and texts to schedule appointments for prospective customers

• Coordinate all aspects of the customer buying experience from first contact to delivery of vehicle

• Become an industry leader in electric vehicle sales

• Learn new skills and while taking your career to new heights

What we are looking for:

• 
  Minimum of a high school diploma or equivalent

• 1-2 years call center experience, sales experience preferred

• Excellent communication skills, both written and verbally

• Excellent customer service skills

• Proficient in web based technology

• Professional work ethic and high integrity

• Ability to work as a team and/or independently

• Strong problem solving and follow up skills

• Competitive pay plan

• Full Benefits after 30 days of employment including Health, Vision, & Dental Insurance

• 401k plan with match

• Paid vacation

• Paid manufacture product training

• Life insurance

• Employee vehicle purchase program

• Advancement opportunities

• Custom tailored onboarding and cross training programs

At Galpin, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.