Job description

Patient focused, customer service Physical Therapy Clinic seeking a dynamic Front Office Assistant to join our team. Ideal candidate will have a heart to serve, strong communication skills, reliable, multi-tasking ability, a bright personality, flexible schedule, and be a team player that gives 110% consistently.

The position is part-time (approximately 20-25 hours per week). Previous medical or physical therapy front office experience and an understanding of health insurance verification preferred. Bilingual (English/Spanish) a plus.

Applicants should be able to take direction then work autonomously to complete tasks. Job duties include, but are not limited to:

·calling referrals to get them scheduled for PT

·verifying and explaining insurance benefits

·tracking and requesting updated referrals from the referring doctor

·creating patient files, scheduling patients, taking and inputting deductibles/copays using EMR system

·keeping patient records up-to-date with accurate information

·answering phones, faxing, filing, creating new patient paper charts

·end of day close out - pulling patient charts for next day; balancing the daily revenue

·daily light cleaning of front office area

·assisting the Front Office Supervisor with requesting authorization and/or other duties as assigned

We are looking for a team member that doesn’t just want a job, but an opportunity to help people and that truly cares about making a difference in people’s lives. We look forward to receiving your resume!

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

• Employee discount
• Employee mentoring program
• Free parking
• On-the-job training
• Paid training
• Referral program

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
Staff and patients have the option to wear masks. Cleaning protocols in place.

Experience:

• Insurance verification: 1 year (Preferred)
• Medical front office: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

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