Job description
Job Purpose:
Texas Motor Speedway is seeking a positive and motivated individual to assist the company through inbound sales and service efforts leading up to the NASCAR All Star Race.
Texas Motor Speedway is seeking a positive and motivated individual to assist the company through inbound sales and service efforts leading up to the NASCAR All Star Race.
Primary (Essential Duties):
- Provide exemplary customer service while answering inbound phone lines
- Assist callers in variety of needs through inbound phone lines
- Control daily effort and attitude
- Take detailed notes and records of sales engagement through CRM system
Knowledge, Skills and/or Abilities:
- Strong organizational, time management, problem solving, and communication skills
- Ability to multi-task
- Skilled communicating over the phone, email, text messaging, and in person
- Basic knowledge of Archtics preferred
Experience/Education Requirements:
- Previous ticket sales/operations experience preferred, but not required
Working Conditions and Physical Demands:
- Lift 20+ pounds
- Work during races and events
- Standing for extended periods of time
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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