Job description

The Operations Specialist I is a part of Aon Business Services working in the Affinity Integrated Services unit. This role will support our Healthcare Individuals Program working Hybrid our of our Fort Washington, PA!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The daily focus for the AIS team is to handle exception work types which requires strong comprehension of program underwriting guidelines, insurance competence, problem solving approach and a producer license.
Responsible for responding to client inquiries for new and existing customers via email.
This colleague assesses the needs of the client and can act as advisor or processor, depending on the request.
The colleague would process changes using the policy management system based on program rules and underwriting guidelines.
While templates are in place, due to the nature of the request, the colleague will have the ability to free form responses based on the request.
This role required to have or acquire a Property and Casualty Licensed due to the advisory capacity they must fill; Affinity will help you attain your license by paying for study material/taking the test while allowing 6 months fro the hire date to obtain.
Financial Transactions
Responsible for processing financial transactions to debit / credit policy accounts depending on the nature of the request.
Work with Aon's Accounting Operations Department to resolve payment requests.
Skills and experience that will lead to success
Excellent verbal and written communication skills
Strong PC skills - proficiency in Word and Excel
Attention to detail with a high level of accuracy and customer service focus
Proven use of sound judgment skills with solid decision-making abilities
Ability to multi-task and independently prioritize work
Independent problem-solving skills
Basic Math Skills
2+ years of office work experience
Insurance industry work experience preferred
P&C License required or must be able to secure within six months of hire
Education : High School Diploma or equivalent

The salary range for this position is $40,000-$45,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

How we support our colleagues

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
#LI-TJ1
#LI-HYBRID 2525472

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.