About us

Allegiant-Carter Management (a Carter Funds Company), is a Tampa, FL based professional property management company, servicing multifamily communities in the Southeast U.S. Backed by over 200 years of real estate experience, Allegiant-Carter Management expertly manages high-quality multifamily properties providing concierge-like services in beautifully maintained communities our residents are happy to call HOME.

The Operations Coordinator role will be responsible for multiple properties in the assigned region. This position is primarily remote (must have the flexibility to be on property when needed).

Job Description

• Completes the daily transactions and tasks related to the financial operation of the community by ensuring all rent and fees are posted/collected.
• Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes.
• Follows the Companys established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the communitys performance, and responding to owner requests as needed.
• Promotes resident satisfaction and retention by responding to questions and requests in a timely manner.
• Overseeing the administration of accounting functions for the community.
• Meeting regularly with Community Manager and Regional Manager to discuss community performance.
• Performing administrative duties as assigned by the Regional Manager.

Education
High School Diploma or equivalent (required)

Experience/Skills
Previous multifamily property management experience (highly desired)
Ability to maintain a professional appearance and resolve conflicts in a professional manner
Yardi experience Highly Desired