Job description

Select and gather products for customers’ on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers’ on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions: * Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness * Adhere to local, state, and federal laws, food safety procedures, and company guidelines * Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature zones * Initiate and complete selection process for customers’ on-line orders * Read and follow directions given in the note section * Ensure quality and freshness of all items chosen * Communicate with customers via a portable phone and respond to calls in a professional and timely manner * Retrieve each customer’s order from all staging locations and ensure order accuracy * Process the orders through the point of sale (POS) system for associates ages 18 or older * Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock * Scan and bag orders on the go while following all bagging standards * Communicate any substitutions or exceptions to customer’s order at time of pick-up * Load order into customers’ cars * Maintain organization and cleanliness of staging areas and equipment * Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e Commerce supervisor * Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair * Perform required opening and closing procedures * Learn and adapt to new and improved processes * Assist in training new e-Commerce team members * Meet/exceed productivity standards * Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Type: Part-time

Pay: From $16.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Overtime
• Weekend availability

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location

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