Job description

Hegira Health, Inc. (HHI) has long been a leader in behavioral healthcare. HHI is one of Michigan’s largest freestanding behavioral healthcare organizations, providing a variety of mental health and substance abuse treatment services to individuals of all ages.

The office support role works in our Westland office. The work schedule is Monday - Friday, day shift.

The office support roles is key to the department's’ inner workings. Candidates should exude customer service, be extremely organized and a strong multi-tasker.

REQUIREMENTS:

• High school diploma or GED
• One plus years office experience
• Proficient in the use of Microsoft Office Word and Excel
• EHR experience

RESPONSIBLITIES (summary):

• Answer telephone calls resolving inquiry or directing call as appropriate
• Greet visitors and/or patients entering the office
• Prepare departmental material for consumers and/or patients as program or facility dictates
• Schedule appointments as requested or based upon program requirements
• Insurance verification
• Update patient demographics in EMR/EHR
• Create and/or edit documents or spreadsheets to support departmental operations
• Organize and maintain departmental files
• Maintain records to comply with Hegira Health policies, state and county requirements
• Conduct web-based searches and research for project support
• Track training compliance, report and follow-up on outstanding assignments
• Supply ordering and maintenance
• Receive, disperse and handle incoming mail
• Record retention and archiving as needed

Job Type: Full-time

Pay: $13.50 - $15.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you proficient in Microsoft Word and Excel?

Education:

• High school or equivalent (Required)

Experience:

• EHR: 1 year (Preferred)
• healthcare office: 1 year (Required)

Work Location: In person

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