We are seeking a highly motivated, best-in-class Network Design Engineer to join our growing team in Infrastructure Operations.

Our Network Design Engineers will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and to develop innovative ways to automate and scale our network as we expand.

Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Strong network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Significant written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazon’s vast network infrastructure, Tech Ops Engineers are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and inventively.



The Network Design Engineer will:

• Scaling support of several data center locations and day to day assistance with capacity management.
• Work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
• Deliver sustainable and repeatable solutions and processes always with an eye on improvement.
• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth roll out of new designs and products.
• Collaborate with various stake holders to remove project obstacles.
• Specify Power and Cooling requirements and ensure Hardware Racking/Stacking completed for new equipment.
• Participate in the migration, basic configuration and roll out of new or upgraded hardware.

This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

• Knowledge of TCP/IP networking and common networking terms
• Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
• Knowledge of infrastructure technologies
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, etc) and common Networking Protocols (BGP, OSPF)
• Experience in large scale datacenter network implementations and support
• Experience with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus
• Experience communicating with customers during problem resolution and operating efficiently under pressure.
• Experience with medium to large, complex project scopes and ambiguous details within work environment
• Ability to manage work and priorities through ticketing system and workflow
• Ability to troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction
• Ability to troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords
• Ability to prioritize and use time management practices
• Ability to prioritize tasks based on fluctuating needs
• Ability to use judgement and analytical skills

About AWS:
Amazon Web Services (AWS) is on a mission to help our customers innovate faster and easier. Our global team of diverse builders continuously accelerate the pace of cutting-edge cloud technology to help millions of businesses achieve their goals. We’re reshaping the IT industry so our partners can revolutionize the global marketplace. Let’s build the future together.

Inclusive Team Culture:
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.

Work/Life/Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

This team supports 24/7 systems in a classified environment, and periodic on-call duties with ability to drive into workplace for critical events/needs will be required.

Mentorship & Career Growth:
We have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.