Job description

The candidate will preform front duties and assist clinical staff. They will report directly to the Director of Operations.

• Assist the daily operational functions for the Chattanooga locations ensuring that policies, procedures, and plans were carried out properly.
• Improved revenue and patient satisfaction through ongoing analysis of feedback and referral business.
• Maintained inventory and ordered office supplies on a monthly basis.
• Collaborated with Revenue Cycle Billing Manager on payment processing and patient account issues.
• Assist in operations of the facility to ensure employees worked in compliance with regulations and industry standards.
• Handle Patient complaints.
• Assist in obtaining authorizations for in house procedures, etc.
• Experience handling prior authorizations and referrals. (Preferred for Vascular Disease treatments/procedures, wound)
• Experience with Office 365 products.
• Can work independently and manage heavy patient volume.
• The candidate will be responsible with daily office functions: Check-in and out responsibilities: Answer phones, collect payments, and balance daily transactions. Providing patient financial options. Enter insurance and patient demographics into EMR, scanning documents into EMR. Consent and schedule patients for procedures. Distribute mail/faxes. Provide HIPAA info to patients, enroll patients in the portal. Correspond to referring provider offices. Overall understanding of Insurance Companies and authorizations. Knowledge of obtaining procedure authorizations from Insurance Companies. Communicate with patients about benefit coverage and status of authorizations.
• Ability to help nursing staff with basic triage of patients, and procedure day pre/post-operative duties/consenting. Other job responsibilities assigned by the Director of Operations. We are an Equal Opportunity Employer.

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office

Schedule:

• Monday to Friday

Work Location: In person

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