• Observes, evaluates and supervises non-clinical department operations as assigned.
• Ensures productivity and quality goals are established and communicated to all employees.
• Ensures daily productivity goals are achieved and tracks progress.
• Understands issues, barriers, performance gaps and creates action plans to improve results.
• Works across functions to solve issues and improve results.
• Manages the day-to-day activities of various non-clinical departments through excellence in customer service.
• Provides superior patient service demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with practice values, policies and procedures, government regulations and standards.
• Completes performance appraisals and counseling for all assigned personnel.
• Performs other duties as assigned.
  

• Bachelor’s degree or equivalent work experience in Healthcare management
• Minimum 2 years of Healthcare experience.
• Strong leadership skills and ability to perform a wide range of duties.
• Excellent computer skills, proficient in excel, word, and outlook.
• Excellent people management skills, interpersonal skills, and communication skills.
• Able to train and delegate.
• Ability to exercise good judgement, prioritize multiple task and problem solve under pressure of deadlines.
• Ability to generate, read, manage, analyze and interpret complex documents.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to effectively present information in one on one and small group situations to physicians and office staff. Ability to thrive in a rapidly changing business environment.
• Ability to interact effectively with staff and outside contacts on a variety of levels.
• Ability to learn new skills quickly and adapt in a changing environment.
• Ability to manage stressful situations in a calm, courteous and efficient manner.
• Ability to test and evaluate functions in different programs like ECW.
• Ability to work independently.
• Ability to perform under extreme pressures of deadlines and tight work schedules.
• Attention to detail and quality of work.
• Excellent oral and written skills technical and non-technical.
• Proficiency with software applications: Windows, Excel, Word.
• Quick learner / good at researching, reading, digging for answers.
• Excellent customer service skills.

ABOUT OUR PRACTICE We are proud to be the leading providers of progressive interventional pain relief. Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care. LOOKING FOR A CAREER IN THE MEDICAL FIELD? Apply today and have the potential to join Northeast Florida’s Leading Interventional Pain Management Specialists. At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain. Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile. We are always accepting resumes for the following positions: Medical assistants DME technicians Medical billing/AR specialists Call center customer service representatives.