Job description
About the Practice:
Looking for something different? Carolinas Dentist in Garner is the right place for you! But we aren’t just looking for anyone. We’re seeking an energetic, relationship-based, and self-driven team member to join our team. Our team provides next level patient care, state of the art dentistry, 5-star patient experiences while offering competitive pay and benefits along with work/life balance. We enjoy quarterly team outings, weekly check-ins, energetic morning huddles and encourage engagement from all our team members. Look no further, you’ve found the right place to call your work home!
Job Description:
The primary objective of the A/R Specialist position is to ensure that all insurance and patient balances over 30 days are addressed in a timely manner. This position is responsible for maintaining reports pertaining to account credits and insurance balances older than 30 days for assigned locations to ensure that all patient accounts reflect accurate information.
Responsibilities:
- Complete 30+ Day Outstanding Claims Report for assigned locations monthly
- Send claims for assigned locations daily.
- Complete Claims Not Sent report for assigned locations weekly and communicate barriers to claims being sent out to practice leadership.
- Collaborate on completion of Billing Report for assigned locations monthly.
- Communicate effectively with practice leadership regarding insurance trends.
- Measure, track and speak to Revenue Cycle scorecard numbers (KPI) for your assigned locations.
- Respond to all communication from other Revenue Cycle Management members and Practice Managers in a timely manner with required detail
- Assist in ensuring practice and company collections protocols are followed
consistently.
- High School diploma or equivalent.
- 2 - 3 years of dental insurance experience
- Computer proficiency including Microsoft Office Suite, remote login software (Splashtop, LogMeIn, etc.) and practice management software (Open Dental preferred)
- High capacity for learning new technology quickly and efiiciently.
- Demonstrated ability to think critically and problem-solve.
In return for providing an excellent patient experience, we offer a great benefits package for full-time positions to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number: 2023-7390
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