Job description
Hotel in Anaheim is looking for Front Desk Staff for immediate hire. Part-Time position is available, including weekends and holidays.
Requirements:
* 1-year hospitality experience
* Strong customer service, communication, and organizational skills
* Attention to detail, productive and responsible
* MUST be able to work ANY days from Sunday to Saturday including holidays.
Responsibilities
* Checking guests in and out of the hotel
* Ensuring that special requests are noted and fulfilled
* Handing hotel reservation requests; maximizing room rates
* Interacting with team members in a professional manner, assisting other departments as necessary
* Answering the telephone in a professional manner and assisting guests with any questions
* Managing and resolving guest complaints in a professional and courteous manner
* Listening and responding to guest inquiries using a positive, clear speaking voice
* Maintaining an up to date knowledge of all property amenities and Anaheim/Disneyland area
* Accurately conducts all payment processing activities.
Job Type: Part-time
Pay: From $17.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Weekend availability
Work Location: In person
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