POSITION DESCRIPTION

Under general supervision, the General Service Technician is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant.

This is an Automotive Retail position. Employee must be in-person to serve our members on the roadside (fleet), car care operations, or car washes.

WHAT YOU’LL DO

We are an established automobile club, but we don't take our trusted reputation for granted. We earn our members' loyalty every day, with every service, phone call, and face-to-face interaction. AAA is dedicated to making sure our members have efficient, safe, and positive experiences on the road and with us, wherever they may be.

As a General Service Technician you will:

In an efficient and productive manner, performs basic automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained.
Oil changes, tire replacement and repairs, general maintenance repairs are expected to be learned and performed.
Drives vehicles into service bay, prepares them for and completes digitial vehicle inspection.
Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance.

Maintains cleanliness of shop and work areas, performs other duties as necessary.

Knowledge and Skills:

Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of usually basic repairs and maintenance of automobile and truck vehicles.

Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.

Ability to consistently provide exceptional customer service and improve customer service scores.

Preferred Qualifications:

G1-Auto Maintenance & Light Repair
State inspection certificate where applicable

AC 609 Certification

WHY AAA?

You enjoy helping others and are focused on driving results. You have lots of choices of who to work with. What makes us different:

We help others.

As a member organization, AAA is passionately committed to providing our members and customers with Value, Safety, and Total Peace of Mind in all things related to Automotive, Travel, Insurance and Member Benefits.

We are focused on growth.
We are 2 million plus members strong with continued job growth over the past 20 years and counting. Build your skills, experience and thrive in a company that has a demonstrated track record of stability & growth.
State of the Art Repair equipment
Online training available from industry leading strategic vendors at no cost to you
ASE preparation via online training
ASE Certification Exam reimbursement
Bonus for each ASE test/recertification passed
In the state of NC, we pay for State Inspectors License

We offer a competitive Total Compensation package.

You know compensation goes way beyond take-home pay. AAA offers best in class benefits. . . excellent medical coverage, dental, vision, etc.
Free AAA membership
Free uniforms
Free shoes
Up to 3 weeks of vacation your first year
11 paid holidays
We offer profit sharing, and 401k with matching contributions.
Automatic 4% 401K employer contribution
401K match of 50% up to 6% contribution
(6% personal contribution @ 50% match = 3% company contribution + 4% automatic company contribution = 7% of your annual income)
Hourly pay range starts at $11.46/hour (starting hourly rate based on experience) - position is eligible for overtime
In addition to hourly base pay, General Service Technicians are also eligible for:
Annual Incentive Opportunity
Certification Bonus Opportunity
We are committed to work-life balance.
Closed Sunday
Shorter workdays than competitor (we close at 6pm)
Monday – Friday, hours are 7:30am-6pm
Saturday, hours are 8am to 4pm
Closed major holidays

COME JOIN OUR TEAM

We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike. This is What Makes Us . . . Us. Come join our team.

About Car Care – At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members. Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care.

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.