Job description
Job Title: Front Office Assistant for ABC Behavior
Our team at ABC Behavior is seeking a Front Office Assistant to join us. As the first point of contact for our clinic, the Front Office Assistant plays an essential role in ensuring a positive experience for our clients and their families. We are looking for a candidate who is a self-starter, organized and possesses excellent communication skills. It is essential to take initiative and help wherever needed. This is an in-person position with occasional opportunities for remote work.
Responsibilities:
- Greet clients and visitors and provide exceptional customer service
- Answer and direct phone calls in a professional manner
- Schedule appointments and manage calendars for therapists and clients
- Verify insurance and assist with billing and payments
- Obtain health insurance authorizations for services
- Maintain client records and ensure confidentiality
- Assist with general administrative tasks as needed
Requirements:
- High school diploma or equivalent; college degree preferred
- Minimum of 2 years of experience in a customer service or administrative role, preference for experience with health insurance authorizations
- Strong understanding of insurance and billing processes
- Excellent verbal and written communication skills
- Experience working in a medical or behavioral health setting
Salary Range: $40,000 to $60,000 dependent on experience and position fit
We offer a competitive salary as well as a benefits package, including health insurance and paid time off. You will have the opportunity to work with a supportive team of professionals who are passionate about improving the lives of our clients and their families. Join our team and make a difference in the lives of our clients! Please submit your resume and a cover letter outlining your qualifications for this position
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
Healthcare setting:
- Clinic
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- No nights
Ability to commute/relocate:
- Warrenton, VA 20187: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Health Insurance: 1 year (Preferred)
Work Location: In person
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