Job description

Front Desk Receptionist/Marketing Assistant for a Progressive Holistic Office

Overview

Healing Roots Acupuncture is a leading acupuncture & wellness practice based in Newtonville, offering specialized, transformative, allergy elimination and emotional relief health care. We serve many wonderful and devoted patients who experience our work as life-changing. We strive to listen and respond to each patient’s unique needs and experiences. You would play a key role by creating a caring, welcoming and attentive environment for all of our patients. Visit us on the web: www.HealingRootsAcupuncture.net

Looking for a take-charge front desk receptionist who loves people and is passionate about helping as many people as possible with alternative progressive care. This is an exciting opportunity for a heart-centered person with a talent for marketing and sales.

Front desk and general administration for the practice. Duties include scheduling appointments, answering phones, patient check-in/check-out, facilitating office flow, merchandise sales, routine bookkeeping, answering basic questions about our services, inviting patient feedback and communicating this to the practitioner.

Approx. 21hours/week.

Mon 9am to 7pm;

Tues, Wed 9:00am to 2:30pm

Qualifications

1) Bright, cheery personality with excellent people skills, pleasant, respectful both in person and on the phone

2) Extremely detail-oriented, strong organizational skills, quick learner, motivated self-starter, punctual, dependable

3) Absolutely must be able to multi-task in a very fast-paced environment. Scheduling 40+ patient visits a week

4) Must be proficient in Quickbooks, Microsoft Word, Excel

5) Experience in Facebook, Instagram, Mailchimp, iPhone, iPad a plus

6) Interest in healthy lifestyle, healthy living, alternative health care and a willingness to learn about numerous modalities in order to field general interest calls
7) Good written communication skills
8) Minimum 1 year admin/office scheduling experience or comparable customer service

9) Bachelor’s Degree preferred not required

10) Experience with holistic businesses (acupuncturists, chiropractors, naturopathic doctors, massage therapists, energy healers, health/wellness coaches) or experience in a medical office setting preferred.

Compensation: Inquire within based on experience. Complementary health and wellness care.

Start Date: Immediate

Send us your resume with a cover letter telling us:

· Why you are interested in this position

· Any experience or interest you have in alternative medicine

· Past experience with scheduling or reception

Please note: applicants who do not answer these questions in their cover letter will not be considered.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• No nights
• No weekends

Ability to commute/relocate:

• Newtonville, MA 02460: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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