Fitness Membership Sales Consultant

Full Time
Rock Hill, SC 29730
Posted
Job description

Front Desk Membership Sales / Front Desk - hourly plus commission

Job description

We are looking for a result-driven Fitness Consultant/Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Fitness Consultant duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Fitness Consultant, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • 50 Outbound calls per shift, other outbound contacts IE text, email, Instagram reach outs
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • “Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

  • Proven work experience as a Retail Sales associate, Sales representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts: early mornings, nights, weekends!
  • High school degree

About us

RockBox Fitness Riverwalk -
RockBox is a state-of-the-art group fitness studio designed to challenge you personally. However, you’re never alone. You will have the support of our professional trainers and the encouragement of your fellow RockBoxers. There’s no question you’ll feel immediately welcome. We play high-energy tunes to inspire an even higher-energy workout. And, we box. Actually, we box, kickbox, and use functional strength training to create an intense full-body, i-feel-like-champ, go-ahead-look-at-my-abs workout. And don’t worry, we hit bags, not people. We aim to bust calories, not noses.
We’re not here to sip on smoothies or pit you against each other. Our goal is to help you reach yours, period. Our trainers will make it fun, safe, and challenging. Just when you think you have it mastered, we’ll change it up to keep you and your body improving. We’re happy you found us and we’ll be even happier to help you find you.

RockBox is a fast-growing innovative boxing and martial arts group fitness franchise. RockBox makes a difference in client lives by delivering results F.A.S.T.E.R., an acronym for core values of Fun, Accountable, Service, Trust, Energy and Results. This position is hourly pay plus uncapped commission.

Work Location:

  • One location

Work Remotely

  • No

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid training

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Rock Hill, SC 29730: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is you weekly work availability?

License/Certification:

  • Driver's License (Required)

Work Location: One location

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