Job description

Drug Testing and Electronic Monitoring Technician

Job Title: Drug Testing & Electronic Monitoring Technician – Medina, Ohio

Department: Monitoring and Testing Services

Supervisor: Director of Monitoring and Testing

Status: Non-exempt

Work Schedule: Full or Part-time:

Full Time: M-F; 40-45 hours per week

Part Tme: M-F; 30-34 hours per week part-time, hours vary, occasional weekend work

Compensation: $16.00 / hour. 150% overtime rate.

Work Location: Office Setting in Medina, Ohio. Occassional work at other locatons in the field like a client home, jail or courthouse.

Business Travel Expense

Reimbursement Plan: Fuel Purchase reimbursement via company credit card, $300 monthly vehicle reimbursement

Time off Eligibility: This full time position is eligible for paid time off. The part time position is not eligoble for paid time off.

Position Summary

Ohio AMS is an Electronic Monitoring and Drug Testing service provider. We provide equipment and servicing of body-worn electronic monitoring devices to our customers through structured programs as well as the management of drug testing programs. The Drug Testing Technician is responsible for overseeing the collection of urine smaples from individuals ordered to our drug testing program. This position also is responsible for the delivery of the test results, proper care and delivery of negative results to the labratory for additional testing, and the input of data into the management software. There are also some occassional tasks which may include installations, maintenance, replacement and removal of body-worn alcohol monitoring and location tracking equipment. This position performs these tasks primarily in a private office setting, but occassionally will need to conduct these tasks in public settings, such as courthouses, jails, other public locations, and may, on occassion, go to client homes within an assigned territory. In addition, this position also requires a working knowledge of all products offered by OAMS and the ability to install, maintain, and remove them as assigned. This position is reviewed through observation, conferences, customer reports, and annual evaluations.

Essential Duties

The Drug Testing & Electronic Monitoring Technician will perform the following general duties as outlined below:

• Manage assigned case load efficiently
• Conduct drug testing in a controlled environment
• Directly observe the collection of urine samples from clients
• Ensure that all policies and procedures for urine collection and testing are followed
• Enter all results of testing into the management software
• Attach, assign, replace all monitoring equipment using assigned direct connect equipment and software, ensuring a secure fit and equipment functionality
• Perform equipment maintenance, routine or otherwise to check its functionality
• Remove the monitoring equipment and return to inventory or deliver to other location following instructions
• Ensure assigned clients receive and complete appropriate documentation
• Coordinate the retrieval of equipment
• Sterilize equipment before installing on another client; performing basic maintenance as needed to ensure optimal functionality
• Accurately follow all equipment related policies and procedures
• Document all client/client related contact, including any form of written correspondence, in SCRAMnet, Insight or other applicable software.
• Adhere to all Ohio AMS Policies and Procedures
• Track their own work hours
• Other Duties as Assigned

Qualifications, Education and/or Experience

Education:

A candidate for the position of Drug Testing & Electronic Monitoring Technician must have High School Diploma or its equivalent.

Experience:

Two (2) or more years experience in either Drug Testing, Electronic Monitoring, Criminal Justice or technician work. The education requirement may be waived for a candidate with six (6) or more years of related experience.

Other Qualifications:

The candidate must have reliable transportation and automobile insurance with a minimum $100,000/$300,000 bodily injury and $100,000 property damage coverage.

A candidate for this position must have excellent interpersonal, organization, written and oral communication skills; ability to work reliably without close supervision; ability to exercise discretion and a sound non-judgmental approach while interacting with staff and customers, and the ability to calmly handle multiple assignments for multiple departments.

Key Competencies

• Organizational, Prioritization & time management skills
• Understanding and empathy for customers
• Independent motivation
• Strong understanding of electronic monitoring and drug testing technology
• Strong verbal and written communicator

Typical Mental and Physical Demands

The candidate will split time betwen working at a computer at a desk and standing and interactivng with clients. The candidate must be comfortable with the use of PPE, gloves and sanitizing solutions. Additionally, to be successful in this position one must be comfortable with conducting direct observed collection of urine samples in a secure restroom.

Proficiency with phone systems, computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment, computer database software and word processing software (Microsoft Word preferred) is necessary. Strong organizational skills, basic knowledge of English grammar, spelling, punctuation and word definitions. Ability to communicate both verbally and in writing. Ability to perform basic typing duties. Computer literate with proficiency in database management. Work requires continual attention to detail.

Job Types: Full-time, Part-time

Pay: $32,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off

Schedule:

• 10 hour shift
• Evening shift
• Monday to Friday
• Overtime
• Weekend availability

COVID-19 considerations:
We provide PPE for our technicians and for clients we are interacting with. We have employed safety procedures that are designed to minimize contact with clients, keeping our staff safe.

Education:

• High school or equivalent (Preferred)

Experience:

• drug testing: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Multiple Locations

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