POSITION SUMMARY

This position reports on site in Circleville, Ohio (remote or hybrid work may be available).

Oversee the personnel, policy, and procedures related to all matters of admissions for the online student population at Ohio Christian University. The person in this role will champion an environment of positive, excellent customer service and ensure that students receive the support needed to improve student satisfaction and lead to successful enrollment of students.

Position Title: Director of Online Admissions

Department: Enrollment

Location: This position reports to the Circleville Main Campus, M-F (remote or hybrid work may be available)

Months per year: 12

Hours per week: 40

Salary Range: Commensurate with experience

FLSA Status: Exempt

DUTIES AND RESPONSIBILITIES (Any one position may not include all the listed duties, nor do all of the listed examples include all tasks which may be found in positions within this classification)

• Provide daily supervision for the admissions advisors
• Ensure the use of proper and productive admission processes
• Assess and track monthly admissions statistics to ensure that goals are being met by the admissions team
• Assist with the creation and revision of all communication sent to students
• Ensure adherence to University policies and procedures for enrollment
• Ensure that registration information is updated so students can be registered in timely manner
• Assist with registration process (scheduling, registration forms and military paperwork)
• Provide on-going training and professional development for the team
• Create and maintain a culture of excellent customer service
• Work with University offices to ensure AGS students are properly supported
• Assist with the training of new staff members
• Manage schedule/registration forms
• Other duties as assigned

Reports to: Vice President of Enrollment

Supervises: Online Admissions Advisors

Internal OCU Relationships: Students, Advisors, Financial Aid, Registrar

QUALIFICATIONS

According to Ohio Christian University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the OCU Community Lifestyle Statement.

• Education, Training, and Experience:
  • Bachelor’s degree preferred
  • Experience in Higher Education Admissions Office preferred
• Skill and Ability to:
  • Proven leadership and interpersonal skills
  • Excellent customer service skills
  • Positive attitude and high level of energy and enthusiasm
  • Ability to work with a team in a fast-paced environment
  • Exceptional persistence and self-motivated work ethic
  • Ability to prioritize and manage multiple tasks efficiently
  • Strong oral and written communication skills
  • Excellent analytical skills
  • Ability to adhere to strict confidentiality requirements

As a religious educational institution operating under the auspices of The Churches of Christ in Christian Union, Ohio Christian University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis, unless otherwise contractually bound.

Ohio Christian University is an Equal Opportunity Employer