Job description

The Track, the Southeast’s karting leader and innovator since 1986, is seeking a talented full-time Shift Manager to work with our Operations Team at our exciting and fast-paced Destin Family Fun Center. If you’re looking for a place to offer exceptional guest service, mentor and develop team members, and advance your career in the amusement industry, The Track is the place for you!

Duties and Responsibilities:

• Customer interaction and assessment of all facets of the customer experience
• Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits
• Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively
• Ensuring that all staff are strictly adhering to company policies and guest service standards
• Ensure safe operation of all amusement attractions, including kart races, thrill rides, and family attractions
• Assisting with staffing duties including hiring, training, and disciplinary action
• Performing operational paperwork duties including safety, payroll, facility
• Contributing to schedules and employee communications
• Corresponding with and providing regular reports to other members of the management team
• Maintaining the highest standard of facility appearance, including storage areas and the parking lot
• Coordination with General Manager and fellow operations team to ensure that all facility maintenance is performed quickly
• Maintaining efficient and effective operation in accordance with business needs
• Ordering and purchasing operation supplies and merchandise as needed

Job Requirements:

• Must be able to safely lift/push/pull heavy objects (up to 50lbs)
• Excellent customer service skills with a professional and positive attitude
• Ability to work with prolonged periods of walking, kneeling, and standing
• Ability to work outdoors in variations of weather
• Ability to read, write, and communicate in English
• Availability to work evenings, weekends and holidays as required
• Maintain appropriate confidential information
• Innovative leadership skills to include mentoring, motivating, and delegation
• Excellent communication, time-management, planning and organizational skills

Required Experience:

• Customer Service: Minimum 2 Years
• Experience in hospitality, amusement/entertainment, or restaurant industries
• Cash Handling Experience: Minimum 3 Years

Preferred Experience:

• 3 Years or more Team Leadership Experience; or
• Recommendation of current supervisor based on aptitude for excellent leadership skills

Compensation: Competitive wages make up an attractive compensation package.

Job Type: Full-time

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Experience:

• Supervising: 3 years (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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