ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Catholic Charities of the Archdiocese of Washington values the safety of our employees, our clients, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are up to date with your COVID vaccinations, including the booster dose or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Catholic Charities of the Archdiocese of Washington.

JOB SUMMARY: The Deputy Director provides leadership and guidance to all assigned programs and coordinates all allied administrative functions in support of the goals and objectives of the Enterprises, Employment and Education department. The position provides support and supervision to managers, staff, and volunteers to ensure operational success, and that all program activities operate consistently within the mission, vision, and values of the Agency.

Supervisory Responsibility: Provides administrative and functional supervision of 15 FTEs.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Lead the program directors/managers within the department in developing plans and goals for the operations of their programs.
• Provide support and supervision to directors/managers, staff, and volunteers in achieving strategic goals, fulfilling contract and billing requirements, and providing high quality, responsive services.
• Support individual program directors/managers with the maintenance and expansion of services provided in their specific areas including the funding resources to sustain that service.
• Ensure fiscal accountability in department programs by reviewing financial statements, supporting the development of funding plans that identify private/public funding to achieve program goals, and supporting grant/contract development to fully fund program initiatives.
• Conduct regular and ongoing evaluation of program needs; develop and implement plans to close identified gaps in service (e.g. professional development and training of staff, budgetary concerns, licensing requirements, etc.).
• Provide frequent reports to the department executive director on program accomplishments, challenges, budgetary analysis, quality enhancement initiatives, and personal outcomes accomplishments.
• Support the program and administrative efforts to recruit and nurture a qualified, stable, skilled, diverse, competent, and highly valued workforce.
• Conduct annual performance evaluation of managers and other direct reports.
• Assist with the organization-wide leadership in achieving and maintaining accreditation.
• Maintain quality program practices, enable staff participation in quality improvement, (CQI), and update program policies, procedures, and manual as needed.
• Provide program management and leadership in the absence of department executive director.
• Support the programs and mission of the Department through detailed knowledge of administrative services, contract services, and management of expenditures for the entire Department.
• Represent the department and department executive director at meetings, events, and programs as required.

EDUCATION and EXPERIENCE:

• Bachelor’s degree in social services, business management or related field; graduate education preferred.
• 8 years of progressively responsible management experience.
• 5 years of experience in managing the delivery of social services, community outreach, and volunteer management, or equivalent experience in the private or government sector.
• 7 years of experience as a director or executive managing cross-functional teams.

SKILLS and COMPETENCIES:

• Ability to think strategically, analyze data and information, develop innovative solutions, and present recommendations.
• Ability to engage in and monitor the decision-making process for complex organizational issues.
• Skills in management planning, organizing, leadership, and supervision.