The Warrants Unit operates under strict timelines for warrant entry and validation of records that are in alignment Washington State Patrol and DOC policy/procedures. The Warrants Unit is a 24/7 unit comprised of 3 shifts- day shift, swing shift and graveyard. Staff must be on duty to answer phones at all times; this makes all positions critical to ensuring the vital functions of public safety and warrant operations continue uninterrupted. All staff within the unit are designated as COOP (Continuity of Operations Plans), with a mandatory minimum of 2 staff required to be on shift at all times. Overtime may be awarded/may be mandatory to ensure there is sufficient staff coverage. CRT positions in this unit are not eligible to telework.

Key responsibilities of a Correctional Records Technician include, but are not limited to:

• 
  Maintain the security, control and accuracy of all warrant records to include:
  • Receive input, process and remove warrants and other information into and from WACIC/NCIC and local computer system in support of Community Correction's Officers (CCO) caseloads.
  • Cancel, modify and supplement warrant records to ensure complete and accurate information is recorded.
  • Utilize and maintain databases and programs containing information relative to offender's conviction, sentence and violation history.
  • Enter information into the Department's electronic offender database.
  • Maintain confidentiality of information as protected by agency policy, state laws, or federal laws.
• Assist law enforcement agencies and CCO's with interpretation, validation and issuance of warrants which include:
  • Provide detailed interpretation of warrants to law enforcement and CCOs.
  • Confirm validity of Department warrants for CCOs.
  • Issue arrest and detain orders on offenders at the request of law enforcement and CCOs.
  • Issue authorization teletypes, locally and nationwide, to holding facilities to detain offenders.
  • Independently make technical decisions on immediate, critical issues to law enforcement personnel to include, but not limited to, validity of warrant, extradition limits, need for inclusion of duty officer, detaining offenders involved in situations that pose a threat to the community.
• Coordinate extradition processes by collaborating with Transportation and Law Enforcement to return offenders from other jurisdictions nationwide.
• Explain the policy, procedures and standards concerning Washington State escape warrants and extraditions to internal and external stakeholders
• Maintain and monitor warrant case files in compliance with WACIC/NCIC mandatory audits
• Scan documents into the Department's electronic data system
• Work together as a team contributing to a shared workload while exhibiting strong verbal and written communications skills with co-workers, supervisor/management, and our customers/stakeholders.

Required Qualifications:

• High School diploma or equivalent.
• One (1) year of experience maintaining or processing records including but not limited to: medical/dental records, legal records, property records, administrative records, clerical records, etc.

• Note: For the purpose of this position, maintaining and processing records is defined as the entry/input, review, removal, upkeep, electronic retention, and hard copy retention of records in a professional setting.

• One (1) year of experience in customer service.
• Must respect and maintain confidentiality.
• Demonstrated ability to:
  • Effectively communicate with co-workers, the public, and criminal justice agencies.
  • Analyze and solve problems under highly stressful or adverse situations.
  • Multitask effectively.

• One (1) year experience maintaining or processing offender records such as legal files, property files, grievance files, administrative files, medical files, parole files, or counselor or custody files in a governmental law enforcement office, court setting, or an adult or juvenile correctional agency.
  
  • Note: Offender records are defined as records containing certified copies of the original documents, relating to the offender's crime and sentence. Offender records are not property files, grievance files, administrative files, treatment files, slough files, parole files, counselor files or custody files.
• College-level course work in criminal justice, business administration, accounting, social science, or a related field.
• Knowledge of criminal history document processing.
• One (1) year of experience providing customer service working in a 911 dispatch or other type of call center environment.
• One (1) year of experience working within the Offender Management Network Information (OMNI) program.
• Intermediate level proficiency in Microsoft Office programs to include: Outlook, Word, Excel, and SharePoint.
• Washington State Patrol ACCESS certified.

Click the green 'Apply' button on the job posting and sign in or create an account.
Complete your application.
Please be sure to attach the following to your application:

Click "Accept & Submit" to submit your application.

Vision: Working together for safer communities.
Mission: Improving public safety by positively changing lives.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

COVID 19 Vaccination Requirement – Employees of the WA State Department of Corrections (DOC) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. You may request an accommodation if you are unable to meet this requirement due to a medical or religious necessity.

IMPORTANT NOTES:

• 
  Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• This position may be represented by a bargaining unit.

• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 11 paid holidays a year (12 in 2022 for Juneteenth)
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!