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We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

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Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

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We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

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When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

AECOM is seeking highly motivated and dependable Control Room Operators to staff a traffic operations control room in Ankeny, Iowa on a part time, 24 hour per week basis. Applicants will need to be professional, reliable, self-motivated, and able to follow strict standard operating procedures. The qualified applicant will need to clearly demonstrate their knowledge of Iowa’s Interstate and arterial road network and a basic proficiency with computer and communication systems. Applicants will also need to confirm their willingness and ability to work in a 24/7/365 operating environment, which may include weekend, night, and holiday shifts. Morning Shift 5am-1:30pm on Saturday and Sundays and from 5am-9am on Mondays and Tuesdays. Pay $22hr

Job Summary
Control Room Operators execute their responsibilities from a Traffic Management Center (TMC), located in Ankeny, Iowa. The environment is a technological hub for traffic operations, which uses a variety of different technologies for the purpose of enhancing safety and mobility.

Other responsibilities include:

• Managing and logging traffic incidents in an advanced transportation management system software
• Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner.
• Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.)

Minimum Requirements:

• High School Diploma or GED equivalent
• Be a minimum of 18 years of age
• Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process
• Must be able to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies.
• Constantly operate a computer and other monitoring equipment

Preferred Qualifications:

• Associates degree
• Knowledge of two-way communication systems; radio and telecommunications experience
• Geographic familiarity with regional freeway system and arterial roads
• Knowledge of incident management response techniques and municipality and area traffic management organizations
• Emergency Operations Center knowledge and/or experience
• Good interpersonal skills
• Strong, accurate data entry skills
• Ability to work in a team environment under stressful conditions
• Must be able to work in a Control Room work environment
• Ability to perform effectively in a fast paced environment requiring high level of multi-tasking
• Ability to communicate clearly both in writing and verbally
• Ability to synthesize information from multiple, diverse and simultaneous inputs
• Ability to work calmly and accurately under intense pressure
• Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary.
• Basic skill proficiency in the use of Windows based applications including Outlook, Internet Explorer, Word, and Excel

• Sponsorship for US employment authorization is not available for this position.
• Relocation is not available for this position.

All your information will be kept confidential according to EEO guidelines.

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.