Position Purpose

The Community Outreach Representative maintains a healthy relationship between the Dallas Police and the citizens of the city by interacting with the community in resolving problems and improving community relations.

Essential Functions

1 Serves as a contact or referral person for members of the community to educate the public on police and safety services and to resolve concerns regarding police services.

2 Informs and communicates with police administrators of situations that might escalate into violent encounters to prevent incidents of community violence against police.

3 Assists in the development, organization, and implementation of programs intended to improve community and police relations and also to increase job satisfaction and effectiveness among police department personnel.

4 Responds to inquiries on actions taken regarding citizen complaints alleged police use of excessive force, use of deadly force, arrest situations or other similar situations in which the public has disagreement with the Police over the manner in which such situations were handled.

5 Maintains and improves harmonious working relationship between employees of different ethnic backgrounds by working on issues of discrimination based on race, color, national origin, or sex.

6 Performs need assessments in order to identify the needs of the community and recommend solutions.

7 Performs any and all work as needed or assigned.

Minimum Qualifications

EDUCATION:

• 
  Associate degree in any field.

EXPERIENCE:

• Two (2) years of experience in a social services or public relations field which included planning, coordinating, and initiating community programs/activities.

EQUIVALENCIES:

• A high school diploma or GED PLUS four (4) years of the required experience will meet the education and experience requirements.
• A Bachelor's degree (or higher) in a social science, education or communication field will meet the education and experience requirements.

LICENSE :

• Valid driver's license with good driving record.

OTHER REQUIREMENTS:

• Subject to working some evenings and weekends.
• Must pass an intensive background investigation and drug test.
• No FELONY or Class A MISDEMEANOR convictions.
• No Class B MISDEMEANOR convictions within the last ten (10) years.
• No family violence convictions.
• Cannot currently be on deferred adjudication for any FELONY, Class A or Class B MISDEMEANOR.

PREFERENCES:

• Bilingual skills are a plus.
• Effective oral and written communication skills.
• Microsoft Word, Excel, PowerPoint, or similar software skills.
• Ability to make public presentations to multi-cultural groups.
• Ability to work independently and in a group to meet deadlines.
• Ability to positively interact with diverse community groups and stakeholders.

Dallas Police Department: Applicants that possess bilingual skills in English/Spanish, Lao, Korean, Chinese, or Vietnamese are desired. Flexibility to work some evenings and weekends required due to several community events & meetings are held after “normal” work hours.

Supplemental Information

Knowledge and Skills

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.

Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.

Working Conditions & Hazards:

• Works in office and in field.