Client Program Manager

Full Time
Philadelphia, PA 19107
Posted
Job description

Arcadis is seeking a Senior Program Manager to join the growing Places business. In this role, you will be responsible for leading the Arcadis Capital Projects Team to successfully deliver a portfolio of Capital Projects. This role will be responsible to lead the delivery team and drive service excellence and continuous improvement, ensuring alignment across the program.

At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name just a few. Our people value different perspectives, they care about the sustainability of our planet and dare to shape the future.

One of our core values is ‘people first’, and supported by our Lovinklaan foundation, we invest in you for the long term, to ensure you reach your full potential. You’ll have the opportunity to own your career and work on industry-defining projects, finding solutions to real challenges that make a difference to people’s lives. You’re encouraged to have a growth mindset and are given the space to develop personally and professionally, building a flexible career that works for you.

Role description:

As a Client Senior Project Manager, you will act as the Governance Workstream Lead on a Project Assurance Office for an 8,000 global site portfolio, where the average annual spend is ~$500M for an Arcadis key financial client. Arcadis’ value proposition is adapting the client’s business processes to the digital age, giving them performance certainty, control, and transformation within their portfolio – working with the client shoulder to shoulder, as a trusted advisor and implementation partner. The program is managed with strong process & data management supplemented by structured approaches to drive business process re-engineering, digitization, automation, and insights to provide the client with greater efficiency, help them make better, faster more insightful decisions, thereby allowing them to focus on reducing risk, cost, and inefficiencies within their portfolio

Role accountabilities:

  • Leading a high performing team to ensure on budget and on schedule delivery of the Capital Plan.
  • Accountable for portfolio delivery against contract KPI’s and annual objectives.
  • Driving service excellence and continuous improvement ensuring alignment across the program.
  • Leading an operational team, managing people to deliver the required outputs and standards of delivery, and/or mentor, coach and develop the skills and capabilities of colleagues to achieve program objectives and continuously improve results.
  • Managing relationships with key internal stakeholders to identify opportunities for improved efficiencies and collaboration across projects and programs and ensure client satisfaction.
  • Acting as a technical expert within own program, providing subject matter advice to colleagues within the program, to support successful delivery in line with program objectives.
  • Monitoring and reviewing the performance and behavior of all team members.
  • Managing and building relationships with client project sponsors/stakeholders to ensure all parties are informed and aware of program progress and are aligned to meet objectives.

Required Qualifications:

  • Minimum of 10 years of Project management expertise within a capital engineering environment
  • Minimum of 5 years managing a Program/Portfolio of capital projects
  • Bachelor’s Degree or relevant equivalent experience in Engineering, Project Management, or similar discipline

Why Become an Arcadian?

Our work with clients has a direct impact on people’s lives and on the planet. We make moving, living and belonging in cities safer, more resilient and more sustainable. By partnering with our clients as responsible custodians of our earth's resources, we can create a sustainable planet.

We continue to think of new ways to make positive impacts and create better experiences for people; data driven and digital solutions have become part of the Arcadis DNA. Working together with clients and using techniques like design thinking, we can get to the heart of our clients’ most pressing challenges and work together to solve them.

As a global business, we have committed to support five of the UN’s Sustainable Development Goals to ensure that our projects contribute to a better and more sustainable future for all. But it’s not just the work that we do on client projects that benefits communities and our planet. As a global business, we are committed to making a positive impact to society by supporting local communities where we operate.

To help protect our planet, we monitor and measure non-financial information to inform business decisions and reduce our own environmental impact as part of our commitment to be net zero carbon as a global company by 2030.

Our Commitment to Equality, Diversity, Inclusion & Belonging:

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

Transform Your World

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