Job description

Skylight Health Group:

We believe that affordable care should be delivered the way it used to be – highly accessible with uncompromising quality. We are a multi-specialty provider that strives to deliver integrated medical services with compassion and care.

Job Description:

Medical Assistants assist providers in the delivery of urgent and/or primary care healthcare, medical office administration and patient care management. They perform a variety of duties related to patient’s intake, assessment, treatment, reevaluation, and discharge and interact with contacts from employer clients and multiple departments within the organization.

Essential Job Duties and Responsibilities:

Patient Care:

• Assist patients as necessary, maintaining awareness of their comfort and needs.
• Take vital signs and other patient information to detect deviations from normal.
• Enter vitals into EMR accurately.
• Document medical history and physical assessment of patients.
• Ensure patient flow is timely and organized, prioritizing appropriately.
• Explain prescribed procedures and treatments to patients.
• Prepare equipment and aid physician during treatment and examination of patient.
• Draw blood using age-appropriate technique, observing principles of asepsis to obtain blood samples.
• Collect specimen from the patient utilizing the approved equipment, sequence, and procedure.
• Administer prescribed medications and treatments in accordance with approved nursing techniques.
• Ensure patient immunizations are appropriate, well documented and administered using approved nursing techniques.
• Observe patient, record significant conditions and reactions, and notify supervisor or physician of patient's condition and reaction to drugs, treatments, and significant incidents.
• Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures.
• Respond to all patient messages, document conversations in electronic medical records system.
• Conduct physician referrals as well as service pre-certifications on an as needed basis.
• Ensure patient health information is protected according to HIPAA guidelines.
• Respond to life saving situations based upon Medical Assistant scope of practice, and company policies, procedures, and protocol.

Screening / Laboratory:

• Perform laboratory tests according to written instructions.
• Ensure all ordered tests are performed accurately and in a timely manner.
• Properly start lab equipment daily; Perform maintenance on equipment as scheduled.
• Perform all drug screening/breath alcohol testing procedures in accordance with established rules and regulations.
• Maintain daily log; document all requests and results of lab work accurately.
• Perform daily quality control and cleaning procedures according to guidelines.
• Order and stock supplies weekly.
• Respond to all lab messages and call back requests; share responsibility of call back sheets.
• Utilize lab software (interface queue), as well as any lab equipment according to the proper procedure and instruction.

Office / Front Desk:

• Assist front office as necessary greeting and registering patients, obtaining/scanning required signed paperwork, obtaining copies of insurance and identification cards, verifying insurance and collecting/recording payments accurately.
• Ensure returning patients' demographics and insurance are correct and HIPAA acknowledgement has been signed within the past year.
• Follow company procedures related to workers' compensation and occupational medicine patients.
• Answer phone calls in a professional manner within three rings.
• Respond promptly to customer needs, provide excellent customer service.

Other:

• Prepare rooms; sterilize instruments, equipment, and supplies for procedures.
• Ensure work area is neat and clean, fully stocked and all laundry items have been laundered and put away.
• Manage difficult and emotional customer situations.
• Demonstrate accuracy and thoroughness.
• Maintain complete and accurate documentation.
• Observe safety and security procedures; promote a safe and pleasant work environment.
• Report potentially unsafe conditions to management.
• Regular attendance/timeliness to ensure efficient clinic operations.
• Treat people with respect, inspire trust of others, work with integrity, uphold organizational values.
• Adapt to change in work environment, manage competing demands.
• Other duties and responsibilities as assigned.

Education and Experience:

• High School diploma or equivalent, required.
• Certified Medical Assistant or Registered Medical Assistant.
• Associates degree (A.A.) or equivalent from a two-year college or technical school.
• Possess a current Basic Life Support Certification.
• Six months to one-year related experience and/or training; or equivalent combination of education and experience
• One to two years working in a fast-paced healthcare setting.
• Knowledge of basic medical terminology and medical practice to assist in giving patient care

Supervisory Responsibility

None.

Physical Demands / Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Bloodborne pathogen: A – Works in a clean, well-lighted, smoke free environment.
• Bloodborne pathogen: B – If involved in clinical contact.
• Fast-paced clinic/office work environment.
• Working hours vary, with flexibility due to unexpected changes in schedule and emergencies.
• Requires occasional travel, including overnight travel and weekend and/or evening work.
• Presentation of technical material in group settings required occasionally.
• Mid to high-level stress.
• Requires sitting for long periods of time (occasionally).
• Requires frequent walking primarily on a level surface throughout the workday.
• Requires reaching continually throughout the workday (mouse, keyboard, telephone).
• May be required to lift, push, pull and/or carry up to 50 pounds for files/equipment on a regular basis. Proper lifting techniques required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Hours:

Typical schedules include Monday - Friday 9:00am to 6:00pm.

Travel:

Some travel to other locations when necessary.

EEO Statement:

Skylight health is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, genetic information, marital status, military or veteran status, or any other status that is protected by federal, state and / or local laws.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Work setting:

• Office
• Private practice

COVID-19 considerations:
Covid19 vaccine recommended

Ability to commute/relocate:

• Aurora, CO 80012: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Medical office: 1 year (Preferred)
• Laboratory: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: One location

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