About our Company:

Tucked just between Zilker Park and Downtown Austin, Carpenter Hotel evokes an easy time in Austin full of fresh air, Texas sunshine, and days spent lazing by the water with a book. A bridge between the city and the outdoors, each part of the property nods to its native surroundings and its rich history. The lobby, restaurant Carpenters Hall, and coffee shop are built in the former Carpenters Local 1266 Union Hall, built in 1948. The hotel features a pool, large pavilion, and 93-rooms, each with a private terrace. While the original meeting hall has been reimagined as our front desk, cafe, and restaurant, and it and the hotel itself are still a place for folks to meet up—to share space and community.

The Carpenter Hotel is proud to be a part of Bunkhouse, a hospitality company that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San José, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel and Jo’s Coffee in Austin, Hotel Havana and Ocho in San Antonio, The Phoenix in San Francisco, California, Hotel San Cristóbal in Baja, Mexico and Shady Villa in Salado, Texas.

We're looking for:

Carpenter Hotel is looking for a Banquet Captain who will provide support as well as assist the Events department with execution of events.

Knowledge, Skills, and Abilities:

• High School diploma or general education degree (GED). College Degree preferred
• Two (2) years related experience in hospitality events or events industry
• Ability to prioritize and organize
• Ability to work independently using good judgement
• Ability to perform job functions given changing schedule requirements (late nights, to early morning) with consistent attention to detail, speed and accuracy under variable temperature conditions (or extreme heat or cold) under variable noise levels and both outdoors or indoors

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.

Job Requirements:

• • Oversee banquet function activities to meet the expectations of client and hotel standards in terms of appearance, set-up, service, and food quality.
  • Coach servers, bartenders, and bussers through daily functions to train, retrain, ensure and maintain meeting the expectations of client and hotel standards in terms of appearance, set-up, service and food quality.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain complete knowledge of/comply with and enforce all departmental policies/service procedures/standards.
  • Maintain complete knowledge of/comply with and enforce all departmental policies/service procedures/standards.
  • Reviewing the BEO (Banquet Execution Order) before each event with the sales team.
  • Pull and return liquor, beer, and wine for all events and complete consumption sheet for sales team.
  • Ability to write and provide event staff with a Run of Show for every event detailing all pertinent information prior to the event.
  • Communicates with Chef and kitchen staff to coordinate timing needs for all food/ client requests.
  • Walk through the event space, ensuring all equipment are operational and to report any issues with the space or equipment to the appropriate department
  • Meet and keep constant communication with the client, resolve guest complaints, ensuring guest satisfaction when needed.
  • Oversees the closing of the event, ensuring all proper closing procedures are executed
  • Completes all closing reports at the conclusion of each event
  • Attend relevant meetings

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions/Environment:

• The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting
• The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
• The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. To request disability accommodation in the application process or for a specific position, contact Bunkhouse Human Resources at hr@bunkhousegroup.com or (512) 852-2311.

Benefits:

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off (Full Time)
• Free stays at Bunkhouse hotels (Full Time)
• 401k with company matching
• Employee Discounts (50% off on food & beverage!)
• 8 weeks paid Parental Leave (Full Time, after 1 year employment)

Bunkhouse Core Values:

• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.