Job description

Are you the person we are looking for?

Our company is seeking a passionate and talented manager who can assist oversee the daily operations of our spa. A successful candidate will have exceptional interpersonal skills, an eye for detail, and the ability to lead a team of professionals who are dedicated to providing our clients with superior service. This is a unique opportunity for an Assistant manager to assist Spa Manager and help guide it towards success. We are looking for a goal-oriented motivator who is enthusiastic about growing a Spa member base and leading a strong team of service and sales professionals to achieve their career goals.

Responsibilities:

• Be highly organized and detail-oriented.
• Provide exceptional service to customers.
• Have a knowledge of body-mind-spirit lifestyle.
• Have a knowledge of alternative therapies.
• Building client loyalty by assisting in their needs, listening, and asking questions.
• Learning and understanding all Spa services and product lines.
• Selling appropriate services by utilizing your knowledge to give advice.
• Signing clients on as members by providing them with the program that suits their needs and that is the best value for them.
• Hiring, training, scheduling, and communicating effectively with all employees.
• Handling administrative tasks including but not limited to payroll, scheduling, inventory, and reporting.
• Developing strategies to raise client membership, expand Spa traffic, and optimize profitability.
• Upholding MassageLuXe standards of safety, cleanliness, facility repair, and equipment functionality.
• Conducting personnel performance appraisals to assist training needs and build career paths.
• Assisting in sales and scheduling appointments.
• Motivating, educating, and encouraging staff to reach all goals daily, weekly, and monthly.
• Maintaining a positive, upbeat, welcoming atmosphere in your Spa for both clients and employees.
• Assist Spa manager duties as needed.

Are you Qualified?

• Leadership – Must display confidence in self and others; Inspire and motivate team members to achieve Spa goals; Inspire, respect, and trust; Accept input from others and grow from feedback; Provide vision and inspiration to peers and subordinates; Give appropriate recognition to others; Be passionate and optimistic.
• Problem Solving - Identify and resolve problems in a timely manner; Listen and communicate with customers and team members to resolve issues amicably. Look for ways to improve and promote quality; Apply feedback to improve performance.
• Planning/Organizing - Use time efficiently; Set goals and objectives; Follow and complete daily, weekly, and monthly checklists; Delegate and verify all tasks have been completed adequately; Develop performance improvement plans to aid in achieving Spa goals. Follow through on commitments.
• Professionalism - Approach others in a respectful manner; React well under pressure; Treat others with respect and consideration; Accept responsibility for own actions; Monitor own work and delegate duties to ensure quality.
• Must be able to work flexible days/nights and hours including weekends.
• Sales experience preferred.
• Previous management experience required.

Why should you choose MassageLuXe:

• Above average pay with generous monthly incentives and bonuses
• Professional and safe work environment
• Fun, united, team environment
• Employee contests
• Employee rates on all services and products
• Unlimited use of the HydroLuXe table

Job Type: Full-time

Pay: $25,000.00 - $31,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Overland Park, KS 66223: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Assistant manager: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: One location

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