Job description

Assistant Director of Admissions and Enrollment Communications

Undergraduate Admissions

Search #22-80A

The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly 7,000 students from across the globe.

Over the last decade, the University has completed more than $300 million in major capital projects while launching 26 new academic programs. The University has also added campuses in Tuscany, Italy, and Orange, Conn.

The University of New Haven: Campus tour given by students and an overview message from Chancellor Steve Kaplan.

To view and apply to all University of New Haven jobs, please visit: https://www.newhaven.edu/about/employment/

GENERAL STATEMENT OF DUTIES:

Reporting to the Director of Enrollment Communications, the Assistant Director of Admissions and Enrollment Communications will assist in serving Enrollment Management for both Undergraduate and Graduate Admissions by developing and implementing marketing strategies across all marketing channels – email, SMS, print, direct mail, and display advertising. The Assistant Director of Admissions and Enrollment Communications will leverage content marketing, digital marketing, and segmentations to optimize the user experience for students, families, school counselors, and other stakeholders. The position will also be expected to travel and represent the University of New Haven for college fairs, high school visits and other off-campus and on-campus events.

CORE DUTIES:

• Responsible for managing, developing, and executing marketing initiatives within the Enrollment division.
• Serve as the main point of contact for enrollment partnerships such as YouVisit, StudentBridge, etc.
• Creating and contributing to the development of overall communications plans and strategies.
• Facilitating enrollment marketing projects with digital assets, email, SMS, print, direct mail, and event marketing.
• Assist with managing content on the Enrollment webpages within the university website.
• Leading the social marketing within our student social pages and/or mobile communities on Meta, TikTok, and other platforms.
• Conduct enthusiastic presentations for University events occurring while attending unique recruitment events throughout the year.
• Deliver exceptional customer service during all University events (such as Open House, Accepted Student Day, Accepted Student Receptions, etc.).
• Represent the University of New Haven at college fairs and high school visits throughout the year.
• Provide admission counseling to prospective students and be responsible for day to day communications with students in person, via telephone, text or email.
• Positively promote the University of New Haven to all prospective students and families, alumni, industry colleagues, and community.
• Other duties and responsibilities as assigned by the Director of Enrollment Communications, and the Executive Director of Undergraduate Admissions in order to meet the enrollment needs and mission of the University

QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES:

• Bachelor's degree required; Master’s Degree preferred and a minimum of 1 year of admission experience required
• Ability to represent the University of New Haven in a variety of situations with the ability to competently interact with a diverse population of prospective students, faculty, and staff.
• Excellent interpersonal and written communication skills.
• Exceptional organizational, planning, and project management skills.
• Proficiency in Microsoft suite of products required; Sungard Banner Experience preferred; CRM system experience required.
• Valid driver's license.
• Ability to lift up to 50 pounds is required for the travel component of the position.
• Ability and willingness to travel
• Ability to work evening and weekends, as needed.
• High level of technical skills and an equally high level of energy.
• Must be fully vaccinated in order to be in compliance with University policies regarding travel.
• Must demonstrate a tireless commitment to enrolling and retaining a diverse student body.

University of New Haven Diversity, Equity, Inclusion, and Belonging Vision

The University of New Haven is an Equal Opportunity Employer and a diverse institution which celebrates, respects, and values individuals of all social identities. We believe that as members of the university community, our socio‐cultural differences ignite intellectual growth and foster a culture of understanding that embraces our ever‐changing society.

HOW TO APPLY:

If you have the qualifications we are looking for and are interested in working for an institution where the experience of learning is both personal and pragmatic and one that is guided by a distinguished faculty who care deeply about individual student success, we want to hear from you! Please submit a cover letter, resume, and three references, all of which will remain confidential, through this link:http://apply.interfolio.com/117526

It is mandatory that UNH employees abide by all pre-determined Covid related policies and procedures.

Job Type: Full-time

Pay: From $1.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• West Haven, CT 06516: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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