Job Announcement

This advertisement may be used to fill multiple positions in the Revenue Collection Division.

Under general guidance from the section supervisor, assists taxpayers with the various services offered by the county, such as assessments and payment of individual personal property taxes, real estate taxes, business, and county vehicle registration, dog licenses, and parking tickets. Exercises independent judgment and initiative in applying and interpreting complex tax regulations, procedures, and instructions to the public. Provides accurate and courteous responses to citizens relating to the assessment, billing, and collections of all tax types. Researches various computer systems and local tax records pertaining to citizens. Balances daily receipts and prepares daily cash settlement reports of all transactions.

Note: The assigned functional areas of the position are customer service, dispute resolution, research, data entry, cash handling, and payment processing.

This position may not exceed 1560 hours per calendar year. Individuals in this position are eligible for limited employee benefits (including medical, vision, and dental insurance coverage) and participation in flexible spending programs, but are not eligible to earn leave or receive holiday pay.

Work Schedule: 30 hours/week between 8:00am - 4:30pm

To Apply: Please send your resume to amanda.trinh@fairfaxcounty.gov

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s).

PREFERRED QUALIFICATIONS:
Must have excellent customer service and communication skills. Must be able to:

• Work with a diverse population.
• Work independently and in a team environment.
• Resolve issues/concerns promptly and professionally.
• Be detail oriented.
• Set priorities and attend to multiple tasks effectively in a fast-paced environment.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position must complete a criminal background check to the satisfaction of the employer.

PHYSICAL REQUIREMENTS:
Job is generally sedentary in nature; however, employee may be required to do some walking, standing, or bending. Ability to input, access, and retrieve information from a computer. Ability to lift up to 10 lbs. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview, may include practical exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.