WHAT WE OFFER
In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Competitive salary
• Medical insurance
• Dental insurance 100% employer paid for HMO employee only coverage plan
• Life and AD&D insurance 100% employer paid up to two times the annual salary
• Flexible Spending Account with $500 roll-over limit
• 401(k) with no wait period and no vesting schedule
• 13 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
• Bilingual stipend of $2,000 or $4,000 for applicable positions
• Robust training opportunities: Shared Core Practice Model & Trauma Informed Care

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

The essential functions include:

• Work closely with Director in fortifying YMO's practices of record-keeping, data tracking, creating reports, and delivering outcomes to internal and external stakeholders.
• Answer and address incoming phone calls in a timely and professional manner
• Support and develop new ways of communicating and marketing YMO services to make sure youth and service providers have a clear picture of our services
• Arrange meetings and other gatherings with YMO participants, volunteers, and potential funders
• Creating and maintaining office documents: office documents such as, letters, correspondences, invoices, reports, data sheets
• Handle daily and monthly bookkeeping and financial documentation
• Assist in the gathering and organization of information in preparation for audits, reports, etc.
• Oversee the ordering, receipt, stocking and distribution of office supplies
• Keep all Business Services forms stocked at all times for access by staff
• Provide clerical and procedural support as needed.
• Other duties as required

SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:

Communication Skills and Abilities:

• Ability to effectively present information and respond to questions from staff, children, and the general public
• Ability to read, analyze and interpret office documents
• Ability to observe and follow Hillsides policies relating to confidentiality

Mental/Interpersonal Skills and Abilities:

• Excellent customer service skills
• Good knowledge of English, grammar, spelling and punctuation.
• Ability to type accurately and proficiently.
• Ability to set up and maintain filing systems.
• Ability to work independently and with others - including other employees, clients and members of the public - in face-to-face and telephonic contexts
• Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
• Ability to be flexible and adapt to changing work demands
• Maintain high level of concentration and attention to detail for extended periods of time
• Demonstrated ability to respond to a wide range of inquiries in a tactful and courteous manner.
• Demonstrated ability to perform duties with minimal supervision and to exercise greater judgment.
• Excellent organizational abilities

Physical Skills and Abilities:

• Ability to talk or hear in order to give and receive information and instructions
• Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
• Ability to reach with hands and arms
• Ability to use computer keyboard approximately 90% of the day
• Visual acuity, ability to adjust focus and peripheral vision for work including administrative, clerical and office machine operation
• Lift and/or move up to 20 pounds

Equipment and Computer Software Skills and Abilities:

• Computer literate (basic working knowledge of Microsoft Word, Excel, and Outlook and PowerPoint)
• Able to operate standard office equipment, including fax machines, photocopier machines, calculators, adding machines, postage machine, personal computers and terminals

WORK ENVIRONMENT:

• Regularly work indoors in temperature controlled environment
• Potential exposure to blood borne pathogens

EDUCATION, EXPERIENCE & CERTIFICATES

• Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier
• Experience with Microsoft Office applications (Word, Excel, Teams) and electronic medical record systems preferred.
• Bilingual Spanish speaking preferred.

PQI STATEMENT

Every employee has the opportunity and responsibility to participate in one or more activities each year that support the continuous performance quality improvement (PQI) of Hillsides' programs & services. Activities might involve membership on a PQI committee or work group, service as a peer reviewer, data collection for PQI and evaluation purposes, completion of PQI questionnaires and surveys or participation in focus groups, or other activities as identified by PQI committees or work groups.

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

OSHA CATEGORY:

This position performs tasks that may involve exposure to blood, body fluids, or tissues. All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.