Account Manager - Personal Lines (Hybrid)

Full Time
Medford, OR 97501
Posted
Job description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Personal Lines Account Manager for our team in Medford, Oregon.

This team is currently working in a hybrid capacity with work from home opportunities after a probationary period.

WHAT YOU’LL DO:
Build, expand, and solidify relationships with customers at all levels within the company and lead appropriate resources to address the customer’s needs – including risk identification and resolution of underwriting or policy issues.
Process daily mail, faxes, and e-mails, for assigned accounts
Answer and process all telephone requests for assigned accounts
Enter all required data into AMS 360 and ImageRight to maintain current file data on all assigned accounts
Gather required information for quoting a new account/new line of business
Complete a personal risk management evaluation for customer.
Underwrite, quote, and propose new business to customer
Issue policies in adherence of company underwriting guidelines and Brown & Brown policies
Review new applications, renewal requests, and endorsements for adherence to underwriting authority and guidelines as established by the company’s carriers
Renewal marketing, including quoting, of assigned personal lines risks
Prepare and process binders of insurance, policies, endorsements, evidence of property insurance, auto ID cards, and cancellations as defined in the company procedure manual
Maintain suspense or follow-up system for correspondence and all transactions
Develop and maintain working relationship with the various company underwriters
Maintain up to date knowledge of the various carriers’ rating plans and programs
Maintain favorable relationships with customers, producers, and employees
Develop and maintain strong technical knowledge of personal lines coverages and trends
Other duties as necessary

WHAT YOU’LL NEED:
Oregon P&C License, required
2+ years’ personal lines insurance experience, preferred
Good technical knowledge of coverage in all personal lines insurance coverage
Strong verbal and written English communication skills
Strong negotiation and problem-solving skills
Strong organization and prioritizing skills
Ability to initiate and foster customer rapport
Proficiency in Microsoft Office 365
Familiarity with AMS 360 and other Vertafore products

WHAT YOU'LL DO:
Excellent growth and advancement opportunities
Competitive pay based on experience
Paid time off
Generous benefits package: health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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