Job description

Position Summary

The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.
Recognized by the Aspen Institute as one of the top 10 community colleges in the nation (2021), Pierce College is an innovative, mission-driven, data-informed, and equity minded community college dedicated to helping all students achieve their academic and professional goals, with a focus on racial and social equity and justice.
The Workforce Coordinator/Homelessness and Resource Navigator (Program Specialist 3) performs direct student service and specialized tasks for District-wide Homelessness Grant and Workforce Education and Development programs. The Workforce Coordinator assess program participants’ needs and develops specialized services and training, unique to the needs of students and the program. The incumbent will serve as a point of contact for Homelessness Grant in providing required program administrative functions and coordinate with internal and external partners to leverage funding and services for students. The Workforce Coordinator will maintain Pierce Advocacy and Resource Connections (PARC) and recommend solutions and options concerning complex problems and issues related to students, programs, delivery of services, and budget coordination to Workforce Management Team ( Director and Managers). The Workforce Coordinator will also maintain, modify, and reconcile expenditure and revenue spreadsheets, review budgets, prepare monthly worksheets and billing for Workforce District Program budgets. This position will be cross-trained to work with all Workforce Education and Development programs.
This position actively supports and engages in Pierce College’s goals for equity and inclusion in order to provide access and support for our diverse community of learners and our goal of becoming an anti-racist institution.
About the District
Pierce College enjoys a strong presence in the community and participates in innumerable partnerships with business, community, government, and educational organizations. Want a feel for our District. Take a peek with aerial campus views!

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Pierce College Fort Steilacoom*
Located on a beautiful 140-acre site adjacent to a 340-acre community, recreational park, and Waughop Lake.
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Pierce College Puyallup*
Located on a luscious site with 125-acres of wooded land with beautiful hideaways.

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Pierce College at JBLM*
Located at the Joint Base Lewis-McChord military sites, serving many of our military and active-duty families that are serving our country.

Essential Functions

The Workforce Coordinator/Homelessness and Resource Navigator (Program Specialist 3) will be responsible for the following, but not limited to:
Case Management

• Provide intentional and culturally responsive program case management services to advance the success of non-dominant students.
• Utilize expertise with Workforce programs to collaborate with prospective and current students on program eligibility, coordinate services with other agencies (i.e., MDC. DSHS, ESD, WIOA, Nourish, REACH) and leverage resources to best serve students.
• Interview students to explore past educational experiences; identify barriers to success and program completion.
• Provide intentional support to students and appropriate referrals to college or community agencies as needed.
• Work to build sustainable relationships with students to better understand and support educational success in the context of their unique lived experience.
• Develop meaningful relationships and trust with students.
• Communicate with student caseload frequently and intentionally through multiple methods, including but not limited to face-to-face meetings, college-supported technology solutions, e-mail, telephone, text messages, and social media.
• Collaborate with internal and external partners to staff complex student concerns, remove barriers, and anticipate potential conflict to attempt resolution before and as they occur.
• Plan, evaluate, and consult with staff and outside entities to identify problems, explore solutions and alternatives, and recommend resolutions designed to meet the goals and needs of each student.
• Collaborate with Financial Aid and other internal and external funding source teams to assist students through the funding options and process.
• Assist students in completing a Funding Plan and submitting workforce document that may include internal and external funding options: Passport, BFET, WorkFirst, Worker Retraining, Opportunity Grant, WIOA/Trade Act funds, Tuition Assistance, Community Partners, and District Financial Aid.

Assessment

• Assist students in completing an Individualized Employment Plan and identifying a clear career pathway.
• Connect students to a Success Coach, and/or Faculty for a Degree/Pathway Plan.
• Provide resources for students to explore education, career and employment options using materials and software programs in Job & Career Connections.
• Develop career pathway with student that provides clear educational goals, areas of interest, and map a path to a successful completion.
• Examine alternatives based on changing goals, academic progress, personal/systemic situation, and interpret analytics to guide and empower students to establish academic and career goals.

Retention

• Track and report participation to state and federal agency partners.
• Ensure student success tracking data, to include creating and maintaining student e-files, is maintained and reported to Director as needed as required by program guidelines.
• Monitor academic progress of students by analyzing progress reports, determining eligibility and satisfactory progress toward degree.
• Monitor academic progress of caseload by analyzing progress reports, satisfactory progress toward degree, identifying current and potential needs or problem areas, and helping students access college resources (e.g. library, writers’ center, tutoring, etc.), including navigating college systems to attain self-sufficiency in college transactions.
• Systematically communicate with students (Starfish, email, student notifications, etc.) during their entire educational experience to help them access needed academic, financial and social support.
• Provide continuous career exploration and employment readiness resources such as job/internship search, resume review, and interview skills to maintain enrollment.

College Support

• Acknowledge the existence of and seek to correct systemic inequities by recognizing bias held towards students of non-dominant populations.
• Strengthen each individual’s unique skillset as they pursue credentials toward employment by understanding, valuing, and accepting the variety of student and community member identities, abilities, education, and background experiences.
• Proactively collaborate in mitigating barriers and opportunity gaps in education and employment by connecting individuals with staff and resources to support their attainment of best-fit credentials and career roles for employment.
• Review grant guidelines and policy updates.
• Coordinate the development of updated policies/procedures with Manager/Director.
• Maintain Pierce Advocacy and Resource Connection (PARC) website and related resources.
• Develop program marketing materials, and program-wide outreach emails.
• Serve as SSEH project Point of Contact with project stakeholders and students.
• Serve on appropriate college committees, represent the college at community educational, and outreach events.
• Provide outreach as determined by the Workforce Development Manger/Director.
• Participate in assigned Achieving the Dream groups or other campus communities to support retention and recruitment goals set by college leadership.
• Participate in professional development/growth opportunities.

Budget Coordination

• Update and prepare Time and Effort tracking reports and recap sheets for posting to appropriate budgets.
• Each pay period collect-required payroll documents from team, verify documents, to include Time and Effort and prepare tracking reports.
• Prepare matrix with breakdown of hours, type of leave requested, and corresponding budget number.
• Maintain, modify, and reconcile expenditure and revenue spreadsheets related to Homelessness Project.
• Review budget, work with Manager and Finance Office to reconcile issues, prepare monthly worksheets.
• Prepare monthly billing and purchase requisitions and purchase orders.
• Review grant budgets and offer recommendations for fund utilization.
• Prepare submission reports, updates, and assist with budget information that support grant deliverables.
• Provide information to assist with the development of budgets for new grants or programs.
• Prepare expenditure projections.
• Review budgets and notify Director of any expenditures that are not on target.
• Prepare revision matrices that are used by Director to report to SBCTC.
• Perform other duties as assigned by the Workforce Manager/Director.

Qualifications

Required Education

• Bachelor’s degree in counseling, psychology, education, social work or related field (Master’s degree preferred).

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Required Experience*

• Two (2) years’ experience in collaborative higher education environment with community and college resources, planning, coordination and consultation with a variety of public and private agencies, organizations.
• Experience working with Workforce Programs and external agencies.
• Experience working with community referral agencies.
• Experience with educational and career advising, exploration, and planning practices, tools, and strategies.
• Experience working with a variety of computer software programs and databases such as Microsoft Excel, Microsoft Word, Microsoft Outlook, MS Forms, and Adobe.
• Experience using PeopleSoft and eJas (Desired).
• Experience creating, using and navigating budgets.
• Experience with MS Excel, to create and manipulate large, complex spreadsheets using complex formulas and importing data from other sources.

Required Competencies
Adaptability and Flexibility

• Works to achieve positive outcomes to/with/through change, embracing and using new practices or values to accomplish goals and solve problems that advance institutional mission.

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Critical Thinking and Problem Solving*

• Ability to prioritize and perform multiple tasks in the same timeframe, handle interruptions appropriately, and return to incomplete tasks.
• Ability to think in terms of desired outcomes, not just reactive, quick solutions.
• Ability to find ways to translate theory into sustainable action.
• Ability to discuss and project the aspects and impacts of issues and decisions.

Effective Communication

• Excellent communications skills (including communication clarity and frequency, active listening, and providing feedback with respect for dignity, and assertive communication).

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Information Competency*

• Ability to access, evaluate and apply information from a variety of sources, tools and contexts and adapt to changing technologies.

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Cultural Humility*

• Values human diversity and complexities of human existence.
• Recognizes and values individual and collective capacity for learning.
• Engages in practices that create space for mutual engagement and learning for advisor and student.
• Accepts responsibility as a student advocate and agent of change.
• Treats others with respect, honor, and offers grace.
• Promotes interruption of dominant narratives that intentionally or unintentionally exclude team and student voices.
• Effectively builds collaborative, transformative relationships.
• Understands the uniqueness of self and others and creates space for diverse points of view.

Ethical Behavior

• Adheres to high standards of integrity and honesty.
• Demonstrates support for the organization's commitment to public service.
• Efficiently/effectively/appropriately uses state resources.
• Complies with laws, rules, policies and procedures.
• Ability to build personal work habits that allow for retention of ethical standards in the face of deadlines, student/parent requests, and other professional/personal factors.

Student Relations

• Demonstrates appreciation of student needs, attitudes and concerns.
• Provides a positive environment and engages in trauma-informed practices.
• Actively engages in service quality assessments and follow-up.
• Demonstrates ability to interpret student needs and provide student-specific solutions.

Establishing Rapport

• Maintain an open, approachable manner, and treat others equitably.
• Builds constructive working relationships characterized by a high level of acceptance, cooperation and mutual engagement.
• Accepts role as lifelong learner and expects to learn from student in student development process.

Team Work

• Ability and desire to work cooperatively with others on a team.
• Recognizes and appreciates the contributions of team members.
• Provides constructive feedback to team and its members.
• Respects team and their individual perspectives.

Personal Responsibility

• Demonstrates responsible personal and professional conduct, which contributes to the overall mission and goal of the organization.
• Accepts personal responsibility for the quality and timeliness of work.
• Actively works to earn trust, respect, and confidence from the Pierce College community.

Technical Expertise

• MS Excel skills to create and manipulate large or complex spreadsheets using simple to complex formulas, and import data from other sources.
• MS Word skills using standard functions to create, format, edit, preview print and save documents; use mail merge.
• MS Forms and Adobe PDF to review, edit, and save submitted forms and review MS Forms databases.
• Database skills to create simple tables, queries, data entry forms and reports.
• Outlook skills to compose, send, and respond to electronic email; ability to upload documents; utilize calendar and meeting request functions.
• Internet skills to navigate the web, find and download information, and direct others to online resources.
• Ability to learn to effectively navigate complex operating systems.
• Demonstrates appropriate depth of knowledge in assigned areas.
• Initiates own learning about software and its efficiencies.

Special Requirements and/or Conditions of Employment

• The successful candidate must consent to and pass a criminal background check after a conditional offer of employment. Information from the background check will not necessarily preclude employment but will considered in determining the applicant's suitability to perform in this position.
• Must be able to meet security standards of Joint Base Lewis-McChord to obtain and maintain base access credentials.
• Valid driver’s license and reliable vehicle for reimbursable local travel.
• Willingness to work some evenings, early mornings, and Saturdays.

Application Process
To be considered for this position, applicants must

• Meet the required qualifications as outlined in this announcement.
• Complete the online application profile and apply for the specific job opening at: https://www.pierce.ctc.edu/hr.
• Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement.(Cover Letter)
• Upload (attach) detailed résumé of all educational and professional experience.(Résumé)
• Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to submit copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and conferral date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: www.naces.org/members.htm (Unofficial transcripts acceptable for application process; official transcripts required upon hire).* (Transcripts)*
• Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted. (References)

Terms of Employment
This is a full time (40 hours per week), six (6) month project with a projected beginning date of January 2023 and projected end date of June 30, 2023. The primary work location will be at Pierce College, Fort Steilacoom, but frequent travel to Pierce College campuses or sites will occur. Work hours are 8:00 a.m. to 5:00 p.m. Monday through Friday with occasional evening and weekend work. This position may be subject to reassignment between campuses or sites.

Salary & Benefits
The starting salary range for this position is $4,892.00 - $5,813.00 a month (dependent upon qualifications). This position is anticipated to last six (6) months. Due to the short duration of the appointment, this position will not be eligible for benefits (medical, dental, life, retirement).

Physical Work Environment
This position works indoors in an office environment.

Reasonable Accommodation
Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Screening & Interview Process
Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.

Conditions of Employment
Pierce College is a “fully vaccinated campus” under the state’s higher education guidance, which means that COVID-19 vaccination (or allowable exemption) will be required for all employees and students. More information can be found here: Vaccination Requirements.

Prior to the start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State LawRCW28B.112.

An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.

Bargaining Unit
This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).

Equal Opportunity
The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, nationa

Job Type: Full-time

Pay: $4,892.00 - $5,813.00 per month

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