Job description

Job Title: Weekend Building Supervisor

FLSA Status: Non-Exempt

Job Type: Part-Time

Reports to: Membership Experience Director

Summary/Objective

Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships, and programs, and maintains cleanliness and organization of the lobby area.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

Essential Functions

• Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
• Interviews and tours prospective members; sells memberships.
• Builds relationships with members; helps members connect with one another and to the YMCA.
• Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
• Applies all YMCA policies dealing with member services.
• Monitors facility and addresses any issues as needed.
• Fosters an inclusive environment appreciative of differences in the workplace. Meaningfully participate in and lead efforts to support the Y’s commitment to equity and diversity.

YMCA Competencies

• Values: Accept and demonstrate the Y’s values
• Community: Desire to serve others and fulfill community needs
• Inclusion: Work effectively with people of different backgrounds, abilities, opinions, and perceptions
• Relationships: Build rapport and relate well with others
• Developing Others: Take the initiative to assist in developing others
• Decision-Making: Make sound judgments, and transfer learning from one situation to another
• Change Capacity: Demonstrate an openness to change, and seek opportunities in the change process

Supervisory Responsibility

The Weekend Building Supervisor will ensure team members are meeting job expectations. This position does not partake in hiring or termination of team members. The Weekend Building Supervisor may dismiss team members from shifts due to performance or other issues that arise during a shift. At this point, the Weekend Supervisor will inform appropriate directors of the issues.

Work Environment

The Weekend Building Supervisor will work within the YMCA building, which includes the gym, wellness center, pool deck (to review staff, only as a lifeguard with appropriate certifications), member services desk, and perimeter of the building.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

The Weekend Building Supervisor will work primarily on the weekends during normal business hours.

Travel

This position does not require travel.

Required Education and Experience

• High School Diploma
• Certified in CPR, AED, First Aid, or able to obtain within 30 days of the start of employment.
• One (1) year of experience providing customer service
• Two (2) years of prior management experience
• Ability to connect with people of diverse backgrounds
• Basic knowledge of computers
• Interpersonal and problem-solving skills
• Commitment of supporting principles of equal opportunity and affirmative action to achieve a diverse work environment.

Preferred Education and Experience

Bachelor’s Degree

Additional Eligibility Qualifications

• Ability to pass a background check.
• Must comply with the Duluth Area Family YMCA’s COVID-19 vaccination policy.

EEO Statement

The Duluth Area Family YMCA (the Y) provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Y complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Paid time off
• Referral program
• Retirement plan

Schedule:

• Weekend availability

Application Question(s):

• To follow Duluth Area Family YMCA policy, we ask all applicants about their vaccination status to ensure the safety of all those who work at or use the services of the Duluth Area Family YMCA. Are you vaccinated against COVID-19?

If you are not vaccinated against COVID-19, do you claim a religious or medical exemption?

• What is a valid email address we can use to schedule an interview?

Work Location: One location

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