Walden Behavioral Care is one of the only rapidly-growing, leading national specialty healthcare systems dedicated to serving all genders and offering the full continuum of care for people with all types of eating disorders. We currently have 14-locations on the East Coast in Connecticut, Massachusetts and Georgia. Over the past 15 years, utilizing our state-of-the art evidence based, personalized approach to care, we have helped over 20,000 people on their road to recovery. Headquartered in Massachusetts we have over 450 employees who are dedicated to helping people with eating disorders get the help they need and deserve. Learn more at www.waldenbehavioralcare.com or www.waldeneatingdisorders.com .

• Lead Joint Commission, Department of Mental Health, and other licensing survey preparedness efforts.
• Chair of the Quality Council. Organize and promote quality improvement efforts at all Walden locations. Enable Walden to fulfill its responsibilities to patients and staff through continuous and systematic measurement, assessment and improvement of its systems and processes. Develop and execute a Quality Improvement Program to provide the data, structure and organizational resources that is required.
• Create process improvement strategies and lead multi-disciplinary teams to enhance patient safety, high quality clinical care, and effective leadership/administration. Share findings with appropriate personnel within the organization. Develop corrective action plans and assure achievement of defined goals.
• Act as the liaison with external parties on matters relating to the quality system and regulatory compliance, including incident reporting requirements to regulatory bodies. Establish procedures for maintaining high standards of quality and safety.
• Develop, implement, and monitor plans to translate strategy into actionable goals for performance and growth.
• Assume the role as Human Rights Officer of the Dedham campus. Actively participate in Walden’s strategic plan for the prevention and minimization of restraints and seclusion. Regularly meet with patients to assist, advocate for, and educate them of their patient rights and how to exercise them and respond to patient complaints. Responsible for informing, training and assisting patients in the exercise of their rights and to assist patients in obtaining legal information, advice and representation through appropriate means, including referral to attorneys or legal advocates when appropriate.

Education:

• Bachelor’s degree required
• Advanced degree in a related field preferred

Experience:

• Minimum of 5 years’ experience in healthcare management, quality improvement, and regulatory compliance in a healthcare setting; preferably in a behavioral helath and/or inpatient psychiatric setting.
• Experience with Joint Commission is required.

• CPR certification, required (provided upon hire as needed)

Required competencies:

• Strong organizational and communication skills.
• Strong Microsoft Office Suite skills.
• Attention to detail and ability to prioritize independently.
• Ability to multi-task in a changing and fast paced mental health environment.
• Ability to work in a highly collaborate, team environment.
• Ability to communicate verbally and in writing.