Job description

JOB SUMMARY

Directs and manages overall daily operations of a Club/unit under the control of the organization with the primary concern for a comprehensive, outcome-driven program and service delivery, supervision and training of staff (direct and indirect reports), personnel issues, management of a facility, community relations, volunteers, and membership administration.

Key Responsibilities

• Oversees the implementation and delivery of all day to day operations, programs, services and activities that facilitate achievement of Youth Development Outcomes.
• Oversees the identification and evaluation of opportunities to improve program effectiveness on the basis of participation and achievement of stated goals; recommends modifications to improve program performance, as appropriate.
• Oversees the growth strategy for average daily attendance and overall membership.
• Ensures grant funded programs are executed on time and on budget.
• Manages administrative and operational processes.
• Manages performance of assigned staff in achieving goals, provides technical assistance in program design, development, community relations and program operations.
• Develops collaborative partnerships with other youth serving organizations, members, parents, families and community organizations.
• Participates in activities to maintain good public relations for Club programs, services and activities.
• Is an active member of the community who is the face of Boys & Girls Club services.
• Oversees proper record keeping for the program department.
• Manages human resource issues such as employee recruitment, employee relations, compensation, training, and compliance.
• Maintains accurate and complete measure program outcomes and maintains that data for grant reporting and marketing purposes.
• Manages member behavior and parent related concerns.
• Ensure staff use appropriate discipline.
• Oversees member management system and ensures accurate data & financial entries.
• Assists with special events as needed.
• Assume other duties as assigned.

Supervisory Responsibilities

• Supervises between 15-20 employees at the designated Club location.
• Is responsible for the overall direction, coordination, and evaluation of the Club.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

KNOWLEDGE/SKILLS REQUIRED

• Mandatory CPR and First Aid Certifications (first 30 days)
• Valid driver’s license with good driving record and consistent access to a motor vehicle with appropriate insurance coverage. CDL class B preferred
• Four year degree from an accredited college or university, or equivalent experience.
• A minimum of three to five years’ work experience in a Boys & Girls Club or similar organization planning and supervising activities based on the developmental needs of young people, or equivalent experience.
• Demonstrated ability in personnel supervision, facilities management, and the recruitment and retention of key personnel.
• Strong communication skills, both oral and written.
• Ability to recruit, train, supervise, and motivate staff.
• Ability to deal effectively with members including discipline problems.
• Working knowledge of budget preparation, control, and management.
• Demonstrated ability in working with young people, parents and community leaders.

Job Type: Full-time

Job Type: Full-time

Pay: $41,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• How many years of managing a youth program do you have?

Education:

• Bachelor's (Preferred)

Experience:

• youth development: 3 years (Required)
• Supervising: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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