Job description
Why Us?:
Minimum Qualifications:
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?:
The
IT Systems Engineer III - Remote position at Hanger is responsible for the design, implementation, and maintenance of the organizations information technology systems. This includes the planning, design, implementation, configuration, documentation, and management of the system infrastructure, as well as developing processes, procedures, and reporting to support the environment. The ideal candidate will have experience working in both on-premises and cloud environments. This position will report to the Manager of Systems Engineering. Other duties include installing, configuring, testing and maintaining operating systems, application software and system management tools, as well as ensuring the highest levels of systems and infrastructure availability.
Your Impact:
- Design, configure, deploy, and maintain IT applications, servers, storage, and network solutions, both on-premises and in the cloud.
- Proactively work to improve reliability, stability, and security of the cloud and on-premises environments.
- Ensure systems comply with Sarbanes-Oxley, PCI, HIPAA, and internal security regulations and policies where applicable
- Monitor, administer and support all server and storage platforms across the Hanger Enterprise – 1000+ servers
- Provide support for any problems associated with the platform infrastructure
- Assist in developing and architecting technology solutions as directed by management
- Properly document and maintain an inventory of all server systems
- Install, configure, and maintain server software and hardware
- Replace failed hardware and address server systems problems
- Troubleshoot reported incidents and problems
- Knowledge of the ITIL framework
Minimum Qualifications:
- 5 years’ experience supporting large enterprise Windows server and Linux environments
- 2 years’ experience supporting cloud workloads in Amazon AWS and Microsoft Azure
- Must have basic knowledge of programming or scripting skills in any language
- Demonstrated experience with SCOM, SCCM, and Active Directory
- Understanding of I.S. policies, procedures and management documentation
- Experience with Active Directory, VMWare, cloud based solutions, backup and storage systems.
- Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures
- Bachelor’s degree from a four-year college or university is desired; 2 years of experience can be substituted for one year of formal education
- Microsoft 365, Azure, VMware or Citrix certifications are a plus.
- Understanding of Dell/Cisco UCS hardware, Rubrik, Pure storage and NetApp
- Familiarity with Citrix, Ivanti, MS System Center, VMWare vRealize
- Healthcare and/or financial application experience desired
- Self-motivated to be a team player, with self-initiative to develop and understand technologies and solutions.
- Self-starter, act on own initiative and work in a dynamic, fast-paced environment
- Superior customer service skills
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships
- Keep the patient at the center of everything that you do, building lifelong trust
- Foster open collaboration and constructive dialogue with everyone around you
- Continuously innovate new solutions, influencing and responding to change
- Focus on superior outcomes, and calibrate work processes for outstanding results
Employees working at least 20 hours per week are eligible for the following benefits:
- Competitive Pay
- Health Insurance
- Dental Insurance
- Vision Insurance
- 8 Paid Holidays per Year
- Paid Vacation Time Off
- Paid Sick Time Off
- 8 hours of paid time to volunteer in your community
- Floating Holiday
- Life Insurance
- Medical Flex Spend Account
- Dependent Care Flex Spend Account
- Free employee assistance program
- 401(k)
- Full-time employees are also eligible for short-term and long-term disability insurance
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